VersaDeskReviews of versadesk.com

I received a broken versa desk that I immediately followed up on trying to get a replacement for. It took me nearly a month and a half, about six emails, and probably more than 10 phone calls and various escalations ultimately resulting in a compromise on my part to get a product that would suffice instead of the product that I wanted. While ultimately I did end up with a versa desk, the quality was not nearly what I have known to expect in the past and while they did try to make the frustration right by sending an anti-fatigue mat, I still sat with a broken versa desk boxed up in my house for about six weeks longer than I would have liked. It was overall a very frustrating experience, one that makes me unlikely to recommend this product in the future.

Their return policy is impossible -- you are responsible for the shipping fee of the very expensive desk riser if you choose to return. Not feasible for a public school district to spend that $$ on return shipping.

The desk has worked great. There is enough room for a large display, speakers and my Surface. It moves up and down smoothly without disturbing anything on the desk. Great product.

Lost the first order and had to send a second order and took a little too long to receive my order

We are so happy that we are using this motorized riser desk from Versa Desk. We had a minor problem at the beginning, and reported and got fixed right away. The USB port at the desk is very helpful. Happy customer and continue to spread the word about this desk.

I ordered a desk riser as a gift but the recipient did not want it so I tried to return it. I was mislead by Eddie In customer service who told me that he was working on getting approval for a return (not just an authorization to return item) but actually covering the return shipment. The problem was that the cost of shipment for this 68lb heavy box was about $50. I bought the riser with a discount at about $115. I was led to believe the company would cover the shipping charges. Eddie said he would send me an empty box (I presume with a prepaid shipping label on it) so I could return the riser. But he never sent it and he stopped responding to me. I also spoke to Louie and Veronica who didn’t know anything about what Eddie had said. They told me that shipping fees for return were fully on me! I am in San Diego and not too far away from the company in LA and was even willing to drive this heavy big box to their office to avoid paying for shipping but because of Covid they wouldn’t accept! Versadesk makes a promise of full returns but what is the point of that when I have to pay 50% in shipping?!!!! I am beyond frustrated. I have spent way too much time and money on this stupid thing. Their customer service is misleading and awful.

This is a good/decent product. It arrived within a few weeks. If you are 6'4'' or taller I wouldn't recommend this desk. In addition, the table top itself is low quality. The base and adjustability is great but the table top is cheap formica with what looks like a plastic covering. There are several products out there that are much cheaper for better quality and I am upset that I purchased this versus others.

Smooth as silk. Zero complaints.