VerizonfiosbundlesReviews of verizonfiosbundles.com

One star is too generous!!!, easier to get through to the White House than to get a customer service representative on the phone!!, shame on me for trying to add a bundle package to my exorbitant Fios bill. I literally spent a better part of 3hrs trying and still am nowhere closer to getting ANY help or satisfaction!!!!, by far the worst automated phone system and on-line system for service of any kind. I am leaving Verizon as soon as possible. Absolutely no way of justifying such poor performance for a very expensive service.i am angry and I’m sure I’m not alone!!!!! HORRIBLE

The worst internet you can get. The router stays connected, but the internet to the router constantly disconnects. I just received this a few days ago, so it's brand new, and it has been dropping connection EVERY DAY, MULTIPLE times a day. Just this morning (it's not even noon yet) it has lost internet connection at least 3 times. I don't even bother with "customer service" anymore b/c they are lying trash. I will just be switching service. I am already switching to Google Fi for my wireless because of all the crap I've been through with this company. That experience will be posted in a different review for the wireless department.

Stayed Far away From Verizon. Quinton The Fake Took All Mt Identity And Never Phone Me Back. He Under All The Investigation I Can Have Under Wrote To the CEO Hans Vestberg And Fake Quinton Is In The Feds Too. Let Him Do It To His Family? They are All Fake Wireless Too. Go To The Best Place. You won't Have Your Identity In A Dark Web.. They Wont Do It To A Guy???

I bought triple bundles from Verizon and paying $158 monthly and my friend is paying around $79 for same bundles. I called there customer service but no luck because I am existing customer and this offer is for new customers. Doesn’t make any sense.

Bad News: If you have to move to other service provider you don't get credit for partial service. They charge you for full month. If you call them for credit, they will remind you that you signed for it. They are cheater.

Verizon converted my mother's building in Queens to fiber, thus forcing us to consider FIOS. This was a bad experience begeinning to end. First of all, they make renewing lifeline eligibilty difficult. But I figured it out and mailed the renewal application, they simply lost it, so for months she was paying $15 a month more than she had to. Then the whole - we cant talk to you without a pin number - horror played out. She is half deaf and half blind and one quarter senile, so its all very difficult to deal with. Finally I step in and Verizon talks to me. their pricing is very opaque. They try to con you into signing up for packages without revealing the full costs. I could never get a straight breaksown of how much each service costs. When asking about lifeline, just long holds and blank stares. Eventually I settle on the double play, voice and internet only. they quote prices with taxes and fees not included. They baited me with a double 'loyalty' discount. I agree to a price quoted in writing in a text message. LAter find out price does not include taxes. Then the tech comes, and he takes five hours to run install fiber. Delay is due to central ofice not turning on service as their is confusion over which plan I actually ordered. This is on a Friday before XMAS, the poor guy is stuck with us until 630 PM. Also he cuts the wrong coax and wrong copper, but I only caught the coax mistake as we were waiting so long for him to get authorization we happened to turn on the TV. Verizon tech also does not check all phones, next day we discover only one phone works via new fiber connection, so Verizon has to send us another guy to fix it. Then a few days later I happen to review Verizon emails, and notice one that gives an estimated bill saying our new double play will be $142 per month!! I call Verizon and the dopey person and ask why is the loyalty discount dropped? She's totally helpless and says she will call back in five minutes. No call comes in 24 hours. Now I decide to look at other options. And by the way a promised new Lifeline application is to be mailed and it of course never arrives. Cable company offers a double play with wi-fi for $60 icnl. tax. We cancel FIOS, and after a week still have received no instructions on how to return router. I even checked my messages on their website in My Account. We had our time wasted, our internal wiring disturbed, lied to at multiple stages. In contrast the cable company has already called me three times asking if all is working well, and they even changed the new phone number to a easier to remember one and did it cheerfuly and professional. VERIZON is managed by liars and thieves. STAY AWAY from FIOS if you can get cable or 4G internet as an alternative.

Do your homework. Once I got with this bundle I counted down the days I would be able to leave. Customer Service sounds like they are reading from a script.

The only reason you are not getting five stars is that in your advertisements you say $79.99 for 2 year contract and then by the time you charge for all your rental fees my bill will still be over a hundred dollars. I think your company should work on getting some of the fees taken off and for new customers wave the installation fee of 99.99 even though you get spread it out over 2 bills. Think about doing something about that fee as well.