徐嘉豪
Almost 15 Years of No Availability of FiOS...
I have repeatedly checked for FiOS availability for nearly 15 years, and never once has FiOS ever been available at my home. I've attempted to register as a household and commercial customer. One was obviously more responsive than the other since, within 24 hours of entering my information on the website, the sales team for the business FiOS services called my cell phone. Although I appreciate being contacted about their business Internet services, I firmly emphasized that I wanted their FiOS services and declared that I was not even somewhat interested. The salesperson promised me that they had started a ticket with the engineering team to resolve this, but they have now disappeared and haven't provided me with any further information. In the township where I live, Verizon FiOS serves 73% of the residents, but it has completely neglected the remaining 27% of the township and has also been careless about the fact that this is the case. I find it quite frustrating that we are stuck in an area controlled by a different service provider who offers inferior service. Which service is now the worst is up for discussion. Either the other service company offers worse service to its current clients, or Verizon doesn't offer any services at all and won't take on the worst service provider in a competition.