Mary
could not pay for router separately and get a receipt
I ordered a router to buy outright for $399. I wanted to use my credit card and I wanted a receipt for the router. What I got was an addition of 1/3 of the price of the router on my regular bill. When I asked if it could be a separate charge and receipt I was told that's the way it was done and they could not change it. I did not want to have the price added to my regular monthly bill. This is not ideal. it appears that I can use a credit card but it seems that it would replace the card I use for my regular monthly bill. I did not want that or any of this. I have a budget and this is going to mess that up. And I will now need to find an alternate way to pay for this new increase in my monthly bill for 3 months. I had it all worked out how I was going to deal with this expense. Now that is all shot to hell. I just looked at the bill I was sent and the total is $305.13. My regular monthly bill is around $139 with the 1/3 added price of the router for $133.33 that comes to around $272. I think this is a ploy to added more charges to the bill. This is why I wanted the charges for this router to be separate. I can't separate out the taxes,shipping for the router from the regular monthly bill. I don't understand why Verizon cannot be more flexible in helping their customers. It seems not many people like Verizon (see Verizon fios sucks on facebook) and I can understand why.