Mary
Two floor lamps failed!!!!
Our floor lamp.....bronze....failed after a couple years: the adjustment that held the lamp part horizontal itself seemed to be stripped. Verilux sent out several replacement parts but they all failed too. Another floor lamp with a flexible goose neck stopped working after two years....Replaced bulb, but it still wouldn't turn on!!!! Very dissatisfied with the company and would not recommend them .
Response from VeriluxDec 19, 2017
Hi Mary, Thank you for your feedback and for your review. I'm sorry to hear about the issues you have experienced with the floor lamps that you purchased from us. Unfortunately, we are limited by our warranty policy which does not extend past one year after the purchase date from our store. For reference, our policy can be found here: https://verilux.com/customer-support/warranty-information I completely understand your frustration with this and it is our goal to offer the best experience possible to our customers. Our team will be in contact with you shortly to see if there is anything more we can do to help. Best Regards, Michael



