VeriluxReviews of verilux.com

Had my sanitizer vacumn for years and just now needed to change filter basket. Replacement price was very reasonable.

Lamp is better now than 10 years ago when I bought my first one.great features

Last year I had a bad experience with Verilux. Two of my Heritage bronze lamps, that weren't even a couple of months old failed to work properly. I had to use duck tape to hold the lamp up. The neck screws on both lamps didn't hold. I called Verilux at the time, and the best they would offer was to have me purchase new ones at a discount. I needed up with two defective lamps. I was so angry that I hadn't ordered anything new until a couple of weeks ago when I needed new bulbs. Maybe it was the representative I spoke too (don't remember her name), but I got an entirely different reception. She gladly gave me a discount on the 4 bulb packages I ordered. When I repeated my earlier negative experience, she said our firm would be glad to send you a free Heritage Lamp. That call changed my attitude towards Verilux 180%.

I ordered the wrong size Happy Light bulb replacement. I got quick customer help and a rapid refund on the bulb I sent back. Thank you, Verilux. I love my Happy Light! Keeps seasonal affective disorder at Bay. I use it on a timer.have i

No problems-

Had problem with new bulb I bought, phoned customer service and it was resolved immediately

Wonderful fast service.

The first light I received did not assemble correctly. A new one was shipped immediately and it worked and I love it. Well worth the price. By the way, my husband took the first one a part and found that the thumb screw had no ridges on it.