VenustasReviews of venustas.com

I have recently had dealings with the customer support group at Venustas regarding my men's heated winter jacket. Outstanding customer service, Very professional and responsive. Such a great experience where they really did demonstrate "customer service".

I love my heated vest and my children love their best and hooded. Unfortnately one of the items had a defective battery. Customer service responded right away and delivered a new battery right away. Liking to buy more heated items and Venustas will be the place I buy them.

Wonderfully warm vest for my husband who plays winter golf. He's very happy that it is not cumbersome and keeps him very warm. Venustas has spectacular customer service too!

Venustas sells itself. My husband was at the doctor and the nurse asked about the light showing up on his jacket! Great advertisement for Venustas! He was the talk among the staff! Great customer service!

My package was delivered to the wrong house and the delivery company didn’t want anything to do with it so therefore venustas replaced it within a reasonable timeframe great company

I received my heated socks as a Christmas gift and I am so happy with them. I was having trouble with long charging times and short heat times. I contacted customer service and they were extremely helpful. They ascertained that I was using the wrong charging adapter. When the adapter was changed everything improved. I cannot say enough about the pleasant and helpful people at Vanustas. Purchase these socks. You will not be disappointed. I am giving rave reviews for both customer service and product. Thank you very much Venustas!! My feet are warm and toasty now thanks to you!!

Received a jacket as a Christmas present and enjoyed many cold days with my heated coat, unfortunately the heating coils no longer work but Venustas did not hesitate to send a replacement. With my trust in their heated apparel my entire family is now outfitted from gloves to jackets and all smiling in the the extreme cold. Thanks Venustas

I recently bought a pair of heated gloves from Venustas, and they have been an absolute game changer for the cold weather. The heat distribution is perfect—my hands stay warm even in freezing temps. Beyond the product, their customer service is incredible. They were responsive, friendly, and went above and beyond when I had an issue even though my warranty had expired. Highly recommended if you want quality gear and a company that stands behind it!