VenustasReviews of venustas.com

I own multiple items from this company. I use during winter or cold rainy days while riding my scooter. The heated jacket and gloves are warm and toasty and keep me warm even when turned off. The after sales is great as one glove the switch stopped working and the communication and resolution we came to was very fast and more than I expected.

I would give 6 stars if I could. I bought the first one and was so impressed bought three more for the rest of the family. We absolutely love them. We live in Colorado so actually use the vests year around. Quality has been awesome. And while the vests have exceeded my expectations, Venustas customer service has been "over the top" for addressing any questions we have had...and the super quick respones have been impressive. Of all the vest that are out there these days, I will not use any other brand. Thanks!!!!

I love this heated jacket so much that I purchased 4 more for my family, 3 coats and 1 heated hoodie. The size is exact, shipment was quick, comfortability and warmth is insurmountable and best of all, their customer service is top notch. If you live in a cold climate area, I don't see how people can't own a heated jacket. I've gotten so many compliments and a lot of envious stares while walking through a display of Christmas lights in 20 degree temperature. I like the fact that the battery lasts (depending on how warm you want your coat) and you can also use the battery to charge your cellphone if need be. I did have an issue with my jacket which customer service did all they could to troubleshoot for me before offering me a variety of options for a resolution. I am very happy with this purchase and I would certainly buy again.

I'm so impressed with this company! I ordered the heated jacket for my husband and I had an issue with the first battery and reached out to customer service, they were amazing and sent me another battery right away and it works perfectly! My husband said this is the best gift he has ever received! The quality is unmatched!!! Way better than the popular brands that make similar products.

I absolutely love my Venustas heated socks. They kept my feet warm all winter and truly made a huge difference in cold weather. The quality is excellent, and they feel comfortable and well-made. On top of that, the customer service was outstanding—very responsive and helpful. Highly recommend these to anyone dealing with cold Pocono weather. I even wear them when it's just a little chilly because they are so easy to turn on/off.

Unbelievable customer service! I seriously have had the best experience with Venustas, My family and I love their products! Of the several products that we've purchased, only one had a technical issue. Venustas was quick with a solution to make it right! A+++ R.F. 2026

Just recieved my heated vest and it appears to be well constructed. I've had one interaction with customer service and they were quick to respond. I will update my post later in the year when I have the opportunity to use it playing golf in the colder months.

I purchased a Venustas heated vest about 2 years ago. It has been a literal life-saver! Regular winter clothing isn’t adequate for me. This vest has allowed me to comfortably enjoy watching my son play lacrosse on many cold nights. Without it, I’d be miserable. Even the low setting does a great job and the charge lasts for several hours. I was saddened when it quit heating up. I informed Venustas customer service through the email provided in the jacket. I was very pleased with the quick response and solution.