VenustasReviews of venustas.com

I called customer service and got contacted with Jessie, She provided outstanding Customer service. Great job Venustas for hiring great associates like her!!! I am very happy with their products.

Great product, sizing was correct and customer service was outstanding

If your children play sports and you’ve found yourself sitting at a field freezing to death, look no further! I love my Venustas heated jacket - the battery is small and compact, the jacket is comfy, and when you turn it on it heats right up. It’s a perfect way to stay warm and look cute while cheering on your favorite tiny people.

I bought a jacket a few years ago and it stopped working. Customer service went above and beyond to take care of the issue. I love my coat and highly recommend this product and company.

I've loved this product, the Venustas Electric Jacket. I got it as a gift in 2022 and had an incredible experience in it. Not only has the jacket kept me warm when on, but it's an excellent jacket by itself. I shoveled snow in this and worked on a freight dock in it. It has changed my life.

Aftersales customer service is great! Purchased an incorrect size, just return it right away and they're with you all throughout the process. Thanks!

In walked my buddy with a Venustas 6000 Heated Vest. It was below freezing outside and he just had on the vest and a long sleeve tee. Net, we are roughly the same size, I tried his on, got home and ordered mine. Best clothing decision in a long while. Arrived quickly, works perfectly against the wind and ,obviously, against the cold. Love the lighted button insignia/switch. The battery holds up as stated -nice! Only recommendation is a little more clarity on the directions regarding the button press time (it takes a few wearings to get the "one second - 5 second - quick touch thing down.) Best of all, it actually helps me cope with my Raynauds condition. Good job people!

Even though my jacket is out of warranty, when it had a problem with the heating element, they offered to replace it. Great customer service, love this jacket!