VelosuranceReviews of velosurance.com

I got Velosurance insurance for my new Aventon ebike because I was concerned about theft. About a month later, I crashed the bike and needed extensive repairs. Filing a claim with Velosurance was quick and easy and they reimbursed me promptly when the repairs were done. Glad I have Velosurance!

I had a very expensive E bike stolen when I was on a trip to Minneapolis. I filed a claim and got a response right away. The process was easy and my Ebike was covered fully.. I am so grateful that I bought this insurance. Otherwise I would’ve been out 11,000. Instead, I am able to buy a new bike and I couldn’t be more satisfied with the level of service.

I had an incident occur that cost 1,250 dollars to have repaired. I was able to find a place that would do the repairs in my local area instead of going out of town to get repairs done. And Velosurance assisted by making it possible to have those repairs done. I ride a Quattrovelo (Qwetrovelo) I don't keep track of the specific day that it occurred in my mind....but I do when it comes to the paperwork of the incident.

I absolutely could not be more pleased, unless, of course, if Hurricane Ian never happened! I emailed as soon as I was informed of the extent of damage at my Florida home and got a call back on the weekend following the event. I had my check in hand the week after the hurricane. Never in my life have I experienced such wonderful service with no hassles and caring people! I'm not sure about anything right now, including whether or when I'll replace the bike, but I'm 100% sure where I'll get my insurance for a new bike!

Bought an insurance policy on a new e-bike on a Sunday. I couldn't tell you why I chose to do that, I've never had a bike stolen or crashed, and I tend to take my chances on things just working out. But this time I didn't. Good thing, too, because someone stole it two days later on the following Wednesday. The claim was accepted and a check issued on Thursday. I was expecting some pushback on the process, but there was none. I sent in a photo of the bike and the cut lock, a copy of the police report and a signed statement, and that was it. I will never again own a bike without having it covered by Velosurance.

I recently went through a claim that unfortunately ended in my bike being a total loss. Luckily, I had peace of mind knowing that I had Velosurance. They took care of me every step of the way and it really felt like they care about their customers. Is it really possible to be happy with your insurance company at the end of the day? I think yes, I’ll be a loyal returning customer.

Unfortunately I have had to use Velosurance multiple times. I am so grateful they exist! They are professional and prompt. I was able to get help with my medical bills and a check to help buy a new bike every time. This insurance is worth every penny!!!

Don't expect a refund after paying for a full year in advance and canceling early. They'll say they are charging you the premium to cancel the policy.