VelitcampingReviews of velitcamping.com

Amazing products! Will be using Velit products in the future!

For almost 2 years since installing a 2000R AC 12v unit on the roof of my van I’d have said the product was 5-star, until it broke down now that it’s summer in full swing in Yuma, AZ. I’ve begged their customer support for help and it’s like herding cats. At most, they sent me a part I paid for and it still would t work. I’m stuck in 108+ degree heat living full time in this van and they simply do not answer a phone or return calls/texts/LinkedIn messages, and emails are responded to painfully slow, if at all. I’ve reached the limit of my patience and cannot warn people enough against this company. I know their reputation was well earned previously, now they’ve proven they simply don’t GAF, so that’s $2k I’ve wasted and now need to pay twice as much for a better solution. STAY AWAY!!!

Product is top notch. Works well out of the box

We bought the 2000R air conditioner in April 2025. It is now May 2026 and is no longer working. We were told we needed a new control panel which was $200. We are now waiting for that to come in to see if it will work. Very disappointed in this product as it was only used a few months last summer. Will not purchase this brand again

I have had a few issues with the heater, which seem to be more related to the set up than the device itself. Customer service, especially Raleigh, has been incredibly responsive and helpful. I took my van to their location in Renton and Raleigh brought his tools out and fixed up the gas line problem and gave me a new thermostat. No problems since. Thank you!

Have an A-Liner, both of their side wall units didn't last, so looking for something better that doesn't stick out of the side of my RV, this fits nicely/snugly in the dead space under out bed, I used the remote mounting controls which worked out nice, some work to route the cold side supplies but their guy Raleigh was a big help, one caution, if you use their extension harness, it can be cross plugged at corner of the unit (not polarized nor pin gender reversed for power) but Deepak helped me sort that out...simple controls, cold air almost immediately, surprisingly quiet (I did mount it on isolators but unit itself seems pretty quite), really happy with unit and install now...I would recommend it, it was the Velit under bench unit.

Really great warranty claim process. Had a broken AC unit, they gave me a hassle-free, pleasant warranty claim experience, and have a new unit on its way

The company was fast to respond, helped troubleshoot, and got me the replacement part I needed right away!