VelitcampingReviews of velitcamping.com

I’ve had problems with my heater, but discovered it was related to connectors on my fuel tank and not the heater itself. Having figured the issue out and making a minor modification to the fuel system, my heater is working properly. Velit customer support has been amazing through this process including sending me a second heater, which I used to troubleshoot the fuel system issue. They never left me hanging and always responded. This review would be an easy 5 if not for the fuel system issue.

I have not had it installed yet as the weather here in Canada has being raining a lot .. but am looking forward to enjoying your product soon.. I have done a lot of research and am of the opinion that I made a wise choice in DC.air conditioning for my van built.. thank you.. Marty

The order/delivery process took quite a while. Multiple times I tried to contact for order inquiries but got no response. The item arrived and before it could be installed I had to order another heat shield with a ring that would protect the flooring. The shield that came with the heater is for an unfinished van floor, metal.

The customer service did an excellent job describing what the product when I called in and refunded me for something I ordered but was on my unit. I have finally installed my AC and it works incredibly well.

Fast shipping good comunication

Worked as designed

What a fantastic company to work with. Great response time and great customer service!

Received a replacement Promaster fuel port connector and duct vent, which were faulty and broken. Somebody there finally came through for me, sent me replacements for the broken parts of the gasoline heater. Thank you