VegamourReviews of vegamour.com

I signed up for the subscriptions to get the "great discounts" HOWEVER, you'd be better off just using bigger promo codes at checkout rather than the subscriptions, which I noticed on my statement the prices were going up and up with no warning. ALSO you are supposed to get "rewards" for spending. I had spent so much with my subscriptions that I had earned over $90 credit. I applied them to my subscriptions and got a notification that it would come out of the total, but when the statement came I looked and it was the same prices. I contacted customer service and got no response. I reached out to a Katie, she has yet to respond to me months later. I first contacted her 11/20/2022. They were also contacted by PayPal and no response then either. That reflects very poorly on the company. I ended up getting gypped from using some of my rewards. Later I redeemed another $40 in rewards and when I tried to use them it would no generate me a code. It was blank. I tried to see if maybe it would automatically add at check out and still no code. So another $40 promised as a loyal customer and was not able to use it. Almost like they do this on purpose. If anything this costs your company more than it saves. If hundred or thousands of people are contacting customer service over these issues, you're having to pay those employees to fix the issues. I also dislike you can't cancel subscriptions yourself. That should be changed. This isn't the 90's, and customers should be able to go online and do it themselves, NOT have to contact customer service. Time for an upgrade. Customers already have their profiles/accounts to log into on the site so why not? (If you notice most of the negative reviews talk about how upsetting it is they can't cancel on their own and it's made very difficult for them. This reflects poorly on the company) I would also like to mention the most important part. I've spend thousands with Vegamour. From the shampoo, conditioners, pills, scalp, lash and brow serums and NONE worked for me at all. I used the serums daily, morning and night, with zero results. The shampoo and conditioners were the biggest disappointments. (Super drying) The hair over night mask was the worst of all, being the greasiest thing I've ever used. Left my blonde hair looking dark brown and practically black at the roots, feeling like I had not washed it in months. It was REALLY gross. I suspect positive reviews are either fake reviews or it's the placebo effect. Like a doctor giving someone sugar pills. Because the best thing I can compare these products to are the good old snake oil.

This company has created a fraudulent process whereby THEY automatically sign you up for a "subscription" the moment you try to order one product - one time. No amount of searching on their website had a "subscription cancellation" option. It only allows you to add more products. I spent almost 30 minutes on the phone waiting. Then an automatic message said there was no one available to help me. Writing to Customer Support only prompted another automated written supply that they'll get back in 48 hours. How can a U.S. business be allowed to "hook" clients on recurring monthly charges? I'm writing Better Business Bureau next.

scumbag company doesn't allow cancel subscription on their site and make it impossible to cancel after signing up

Like others have mentioned here, they sign you up for a monthly subscription without telling you. I tried to cancel in June and got the run around, finally agreeing to one more bottle in December, which came. I just today got a notice from Paypal that I am being charged again for January. I looked at Vegamours site and I am back on their monthly subscription! I went to Paypal and noticed they have been charging me but not sending the product. A monthly $34.98 fee, except for the month they charged me over $50! I should have been more careful with my Paypal acct. But I did use that great feature they have where you can cancel subscriptions on their end. Bye Vegamour! (PS: The product gives the same results as Rogain but comes in a cute little pink bottle)

This company after months of canceling my subscription tried to charge my old card without my consent. THIS CANT BE LEGAL-- DO NOT PURCHASE OR SUBSCRIBE to them. I had to call and speak to a person to cancel my subscription and then months later they charged my card without my consent. SHADY!!!!

I have been using Vegamour since October of 2022 and I haven't seen my hair this amazing since I was probably a teenager. I'm so glad that I finally decided to try the hair growth serum I don't know what I would have done if I didn't.

I am very cautious about signing up for "subscriptions" and read the cautionary tales from this site...but here I am anyway. Had no intention of signing up for a subscription but I was signed up and very surprised to see a 2nd charge within a month of the first. Now, if they made it easy to cancel the subscription, I would still be annoyed but not writing this review today. The ONLY way to cancel is to call them, during their own business hours. Can't do it by chat (their chat support is also ONLY available during "business hours"), or by email. At this point I don't even care if the product works--I won't order from them again. Wish me luck as I attempt to follow all of the very specific steps to cancel something I didn't intend to order.

I ordered this product in September of 2022 when I saw an Instagram advertisement. It is a small bottle of liquid that you are asked to use on the scalp. It is not a bad product , I did not make a big difference on me despite my religious use of the product but after two months , I saw some minor improvements (I cannot clearly say whether it is because of this product or that I started to take care of my hair in general) In other words, correlation does not imply causation here. The big problem here is with the subscription protocols. After couple of months , I wanted to cancel my subscription and I thought I did. Now in Vegamour , one has to not only cancel one's subscription via sending an email ( waste of time) but after asking to cancel, I received an email with a title of confirmation of cancellation: extremely long email apologizing etc.... Great, I was under the impression that I am done. Imagine my surprise when I notice another 50 dollars reduced in my bank account by Vegamour. It turns out that as I did not reply to that email (the very email I receive after I openly cancel my subscription ) , they just continued my subscription as I "never responded my email". They simply say "I can see that you reached out to cancel your subscription. However, we haven't received a response from you so we didn't cancel your account." Why it was not enough for me to cancel my subscription to cancel my subscription is beyond me! So this product is not worth the trouble to begging the marketing department to cancel a subscription for a product that barely works.