Farsha
I did not receive the serum
I did not receive the serum. The package was empty. I have sent emails but haven’t heard back. Thank you.
Our award-winning, vegan lash and hair growth serums are potent, toxic-free, and results guaranteed. Get long lashes, bold brows and full hair today.
Vegamour (vegamour.com) has 471 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Showing 183 reviews with 1 star · Clear filters
Farsha
I did not receive the serum. The package was empty. I have sent emails but haven’t heard back. Thank you.
Denise
You won't let me exchange my hair serum seriously
TINA S.
I've repeatedly asked ro cancel auto subscription yet you can continue to ship and charge me please cancel asap and confirm
christine M.
I requested to be removed from subscription status and it was confirmed, yet I received another delivery of the product. Please remove me from subscription status, direct me as to how I should return the product, and refund my expense. Christine martone
Mary Lou T.
everything and you want me to do your work!
Lara D.
I placed an international order on September 12th - 2 weeks ago. On Mon Sept 21st, I asked for the order to be canceled. First I called and they told me they couldn't help me with an international order. So I sent the request on the website, as well as to both the support and global email addresses. The support email address responded telling me the global team has to respond. It is September 26th, and still no response. My order has not been fulfilled, nor has it been canceled. Meanwhile, they have held my money for 2 weeks.
Response from VegamourSep 29, 2026
Hi there, We are truly sorry for the delay with your order. We understand how important timely service is, and we sincerely apologize for the inconvenience caused. We have sent you the resolution to your request via email. Once again, we apologize for the delay in your order and for the time it took to provide assistance. Thank you for your patience and understanding.
Krewe du Law I.
I have an e-mail thread and screenshots to document this; I tried to capitalize on a (Labor Day?) special that Vegamour had. For whatever reason, their system errantly flagged my order as fraudulent/suspected fraudulent, and, thus, cancelled my order. When I e-mailed their “support,” they were unwilling or unable to place a new order for me, of the same items that I originally wanted, at the original price that I would have gotten, if not for THEIR ERROR. B.S.. I have proof that this company sucks.
Michelle
I've been trying to write this review on their website, but it appears they are filtering and blocking it from getting posted. So I'm writing this review here and hope other customers find it useful. I used the GRO Hair Serum daily for a good 6 months and saw ZERO improvment in my hair growth and thinning. I do contribute my hair thinning to genetics (my 70 year old mom has drastic thinning hair at the top of her scalp). There are a ton of products out there "claiming" to have real results, but the only ones that actually do are prescription drugs that have undergone rigorous clinical trials and have been FDA approved. A drug that actually worked for my thinning hair is minoxidil (same active ingredient as Rogaine). Any other ingredient is fake and what most people are experiencing is likely a placebo effect.