VegamourReviews of vegamour.com

The same problem many people are having with cancelling subscriptions, emailing to cancel multiple times and continuing to get charged. Do not purchase from them or subscribe. There are plenty of other hair growth products out there.

I had a subscription to Vegamour. No big difference in my hair after three months so canceled my subscription through my account. They received it and sent an email offering a discount if I stayed with the product and did ask me to confirm what I wanted to do. I didn't respond and they took it upon themselves to not cancel the order. So just thought users should know, if and when you cancel, when you get their email asking you if you'd like to stay with the company, you HAVE to confirm your cancellation or they'll keep sending you the product.

This is a scam, they get you sign up for a recurring subscription by saying you can cancel at anytime. The truth is, you have to reach out to support to cancel and they say they'll take care of it but won't. You are then charged again and again with no option to cancel. I had to open a case with the BBB to get them to listen to me! BTW, I canceled because the product did nothing.

I like the product ok, though it is not revolutionary. The customer service however, is atrocious. I made the mistake of signing up for a subscription. I still had a lot of product left, so when I woke up to an email telling me I had already been charged, but the item had not shipped, I immediately contacted customer service. While I was waiting for a response, I got another email telling me that it had just shipped. I was very upset and finally talked to a person and they accepted a return, but charge $6.95 for the label. I thought it would be ok, because they acted like that was anomaly to not be notified in time to postpone the shipment. Well, several months later, the same thing happened. I woke up to an email telling me that I have been charged, but the item hadn’t shipped. Then I reached out to customer service asked about canceling the order, and then mysteriously got an email telling me that item had just shipped. I went online to cancel my subscription, but surprise surprise there is no way to cancel it online. You have to call customer service number and talk to somebody, which was a waste of my time, but supposedly my subscription is canceled. But after this experience, I’m not doing business with this company ever again.

Vegamour committed fraud using my payment details to initiate a purchase ! No response was received from customer service !

Vegamour has helped grow my hair and my daughters hair a lot since covid made it thin out! I love the smell of the shampoo and conditioner! It leaves our hair so silky! I always receive my order in a timely manner! The packaging is very cute and neat!

Their anti hair loss product is useless. Maybe it responds differently to different people so I don't have an issue with that. However, their trading practices are shady (and I am being kind). My wife mistakenly subscribed to one of their products and trying to cancel the subscription has been an absolute nightmare. They don't have an online platform that allows cancellation. You have to make calls to them where you are greeted by a recording and nothing gets resolved. In the meantime, she is getting billed for items that we no longer want. Even if their product works for you, never make the mistake of subscribing to them because cancelling your subscription will be very difficult. I consider companies that have business practices like this to be nothing short of fraudsters

Unfortunately I can’t rate zerooooooo This brand subscribe you without your knowledge and once you buy the first time the want to send you same order during a year. And you can’t contact them to cancel as they make this process so difficult. Very unprofessional.