VEG ER for PetsReviews of veg.com

We were holding a large outdoor event in Pittsburgh in which the weather was quite warm. A Veg Er tech was attending and noticed a dog at the event suffering a heat stroke. With a confirmed temperature of 108, she immediately took action and saved the dogs life. We fully support Veg Er and recommend their services.

It’s bad enough to have to take a pet to an emergency room, but the unexpected expense was problematic. Instead of working with me to develop a payment plan, the facility would not let me leave without paying a hefty tab that I did not have at the time. They forced me to take out a predatory loan on the spot, which lowered my credit score. They charged an arm and a leg, I suppose because they can. (The equivalent of 5 Pepcid pills was $30.) The lack of compassion at a facility like this is a sad statement. Avoid these at all cost.

We knew what was wrong with our dog. We could see it clearly in his eye, as we told them. The cornea of the eye had a hole in it, a cornea ulcer, the dog must have bumped into something. I have had this done myself. When we walked into the large over priced building; they offered "free" snacks and drinks twice. Took a long time getting to us.... many (many) extras walking around the place. A good doctor has one assistance maybe two, in other words a bit too many in my option. So the California Spa look was in the extravagant fees. This should have been a quick look, test, and sent home with an ointment for about one hundred dollars. NO, No, over $450. For what?... but fringe... with a very young doctor with little field work. I was told they would refund about $120. but as the over $450. fee was taking out of my acct immediately, there has not yet been this drop in price credited to my acct. I had to call to get them moving on a refund. An associate came over with a board and charged me before treating the dog. They would know what this cost would be, which shows less experience on their part. They also did not put the first dose of the medicine in his eye. No, sent us home to do it ourselves. Please find yourself another place to take your dog. The prices are not worth this place. Did they treat the dog's problem, yes. but you may save a few hundred dollars.

I never would I have thought that I would have the experience I did at VEG when I had to bring my other dog in who had unexpectedly passed at home after his primary vet had closed for the day (Thursday 4/23/26). I regret not taking him to any other emergency animal hospital for his end of life purposes. I called the Georgetown location initially as I was in a state of panic (he was ten plus years old, I adopted him in December 2025 knowing he had a heart murmur and was also deaf. He was brought to DC by who saved him from a kill shelter and he was very loved) as he had simply collapsed on the dining room floor and passed away immediately - traumatizing to say the least. The woman who answered my call at the Georgetown location was helpful and she gave me the phone number to the closer location to me - H Street. Once we arrived, I called the phone number to let them know we were there as we needed assistance getting him inside (they were aware of this and instructed me to call upon arrival). I was outside of the door watching my phone call go unanswered as my mother, a retired vet tech, and brother-in-law waited at the car with my deceased boy. After a dozen rings, my call was answered and they informed me they would get a stretcher and meet us outside. They were prompt in getting him from the car without any further communication. I followed them into the building and they took him into a room and immediately left. I sat there with his body wrapped in a blanket on the table/stretcher until another person came in. I was handed a clipboard and told to fill out the paperwork and once complete, to ring the bell and they would come back in. There was NO introduction. No asking of his name or what had happened. No care whatsoever about who he was or how he passed. I, devastated and distraught, offered a bit of his story up and it was dismissed rather quickly. The paperwork was taken and I was told to go up front and pay. My dog left there on that table wrapped in a blanket like a heap of garbage. Nobody, not one person, introduced themselves to us. Not a single person took the time to show any sympathy or interest in us or my dog. They never uncovered him to take a look, they never touched him, nothing. Not a single person took the time to explain anything or offer any kind of condolences. It was the most ingenuine, harsh, impersonal and downright disturbing experience I have ever been a part of. The hospital had doctors on the floor and no other animals were in sight. I am not saying that there weren't any present or that there weren't vets and/or vet techs tending to other patients - but I am saying that there was absolutely no reason whatsoever that my dog and I received little to no attention or interest. The entire thing from the moment we walked in to the minute we left was no more than 10 or so minutes. It was disgusting. Furthermore, in ALL of the times I have had to take my past dogs in for their end of life moments, I have always received, at the very least, an email or automated text offering condolences on the passing of my animals. All were always followed by a card or note of some sort. I chose the communal cremation, as I always have, and am extremely disappointed in the lack of follow up after trusting VEG with my boy at the end of his life - which was not much to expect given the horrible and disturbing experience I had when choosing VEG for my dogs end of life cremation and carry. This is not the place to go if you want someone to care. It was nothing more than a monetary gain for them and it was truly disheartening and extremely upsetting in every way. I will never recommend VEG to anyone - not for primary care nor end of life services and I can certainly guarantee that I will be in touch about my experience with the right people and organizations in an effort to prevent anyone else from having to say goodbye to their beloved pets the way I had to at VEG. I am unwell over the entire experience and I will be very vocal about it to the right people. I discourage anyone from choosing VEG.

We took our old english Sheepdogs there on rampart Saturday evening. I can't say enough positive things about the high caliber of care and love everyone showed every animal not just our boy. He will be fine after we got the tests and blood work plus trays. We left with a diagnosis and prescriptions that he required. We highly recommend this vet er.

Over seven day period. These people watched my dog die. They did nothing to help her. Yes, they charged $5000 to do blood test and x-rays and tell me what’s wrong but they did nothing to save her. These are greedy psychopaths the young kids that work there can’t save a pets life. They’re young and clueless to add insult to injury they lied and blamed me save your money go to your vet. These people running this shit show are psychopaths.

Recent visit based on DVM Funkhauser who was way out of line. She called Animal Control because my sport /service dog had a brief altercation with my other dog both belgian intact males. It was a minor injury and many dogs come in there from dog bites. These were 2 of my own vaccinated highly trained sport dogs that accidently got together. Dr Funkhauser was way out of line. She even reported my dog as the wrong breed...cant she read the chart? She is being reported to the Veterinsry Board. Up until now I gave very high ratings to VEG but will never go back to my local VEG in Oceanside CA nor recommend to my business clients. Encinitas has a better team.

My complaint involves the lack of experienced staff and appropriate medical equipment and the outrageous prices for euthanasia. I took my dying cat to VEG in Pikesville, MD the day before Thanksgiving. She had suddenly collapsed, could barely move, and was clearly in great pain. We were seen fairly promptly by a group of very young vets, who correctly diagnosed her cancer but did not have the sonogram machine necessary to determine what had caused her sudden collapse. Given what VEG charges, the lack of this equipment is bizarre. I took my cat home hoping she'd hang on for my own vet to see but had to bring her back on Thanksgiving to be euthanized. She suffered horribly and unnecessarily for 24 hours because VEG did not have sonographic tools, and the staff were simply too inexperienced to know that she likely had a tumor that had burst and needed to be euthanized immediately. Then to my shock I was charged more than $500 for euthanasia. When I called the crematorium, they were surprised to hear what I had paid. And I just learned that VEG sends a "donation" to our mismanaged city animal shelter for every euthanized pet, without telling the pet owners. I am currently trying to find out about this bizarre scheme, which is especially surprising because VEG is in a neighboring county, not the city. I would not go to VEG ER again and would advise others against it. Note that I am not blaming them in any way for my cat's death. She could not have been saved, but she could have been spared 24 hours of agony.