Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
Showing 371 reviews with 5 stars · Clear filters
Saum E.
We were impressed by the professional and rapid response of our Vault adjuster. He handled our claim efficiently and answered all our questions.
Response from Vault InsuranceAug 1, 2023
Saum, thank you for taking the time to share this experience with us. We take a lot of pride in our team here at Vault and we are so glad to hear your claims process was professional and quick!
Joseph H.
Prompt, simple and friendly!
Response from Vault InsuranceJul 27, 2023
Joseph, we are so happy to hear that your experience working with Vault was prompt, simple, and friendly. We understand how stressful filing a claim can be, and we pride ourselves on making this process easier for our customers and being a resource every step of the way!
Louis A.
Speedy and very helpful response of Vault's people
Response from Vault InsuranceJul 14, 2023
Louis, thank you for your feedback. We're thrilled to hear your experience with us was speedy and helpful!
Gregory W.
Excellent quality. Excellent response. Excellent understanding. Excellent communication.
Response from Vault InsuranceJul 14, 2023
Gregory, we appreciate you taking the time to share this positive feedback! We're so happy your experience with us was nothing short of excellent!
Jeffrey L.
Fantastic experience and service. Derek Frank’s , Kenny Jarvis and Jesse were first class in every way. Had heard nightmare stories from other hurricane victims about the treatment by their insurance co’s . Not by the vault. They were very reasonable and did the right thing by us.
Response from Vault InsuranceJul 14, 2023
Jeffrey, thank you for sharing your positive feedback with us. We're so happy to hear working with Derek, Kenny, and Jesse was so seamless. You can always trust Vault!
Peter V.
Prompt and transparent service and reimbursement.
Response from Vault InsuranceJul 14, 2023
Thanks for sharing your feedback with us, Peter! We are very proud of our customer service experience here at Vault!
Mr. SUBHASH P.
Vault worked well with my adjuster and worked out a satisfactory outcome with my claim
Response from Vault InsuranceJul 7, 2023
Mr. Patel, thank you so much for sharing your feedback with us. We are pleased to hear you had a great experience with Vault.
Jeffrey L.
Incredible experience. Derek Franks is first class in every way. Incredibly responsive , on top of everything. Couldn’t ask for more.
Response from Vault InsuranceJul 6, 2023
Jeffrey, thanks for sharing your feedback with us! We are thrilled to hear your claims experience was so smooth and working with Derek was so positive.