Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
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Insurance · Jacksonville, Florida
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Insurance · MIAMI, Florida
Excellent
Showing 371 reviews with 5 stars · Clear filters
Robin G.
I appricate the fast turnaround for quotes.
Response from Vault InsuranceJul 23, 2021
Thank you for taking the time to respond to this post, Robin! At Vault, we take pride in servicing our agents as efficiently and kindly as possible. We are glad to hear that you have had such a positive experience quoting with us and feel grateful for agents like you!
Justin
I have been extremely pleased with all of my interactions (both directly with a person as well as through your online systems). I have found Vault very easy to work with.
Response from Vault InsuranceJul 23, 2021
Justin, thank you for taking the time to share your feedback! At Vault, we take pride in connecting transparently with our agents and are so happy to hear that you have had a positive experience working with our team. We are grateful for agents like you!
Lanie R.
The entire team has been great to work with!! We love working with both Tom and Tim for admitted and non-admitted respectively. AND, they interact with each other behind the scenes to find solutions.
Response from Vault InsuranceJul 14, 2021
Lanie, thank you so much for taking the time to review this post! At Vault, we strive to work with our agents as efficiently as possible. We are so glad to hear that your experiences with Tim and Tom have been overwhelmingly positive. We are grateful for agents like you!
Richard D.
Product is comprehensive, appetite is consistent, and easy to deal with underwriting. As your systems improve, you download policies, and billing is more accessible, it will be even easier to interact and respond to clients and their representiatives. Continue to communicate changes in offerings and competitively price the best risks and you will grow with our firm.
Response from Vault InsuranceJul 14, 2021
Thank you for taking the time to respond to this post, Richard! At Vault, we take pride in servicing our agents as efficiently and kindly as possible. We appreciate your constructive feedback and are taking the points you highlighted under consideration as we strive to progress as a company. We are glad to hear that you have had such a positive experience with us and feel grateful for agents like you!
Michell M.
Jen is easy to work with and the few times I have had to call in the team there has been very helpful.
Response from Vault InsuranceJul 14, 2021
Michell, thank you for taking the time to leave such a positive review on your experience with Vault! We are so happy to hear that Jen and the rest of our team have been helpful. We look forward to future communication and feel lucky to be working with agents like you!
Gabrielle E.
Tom Gibbons helped me with an existing insured of ours. He was going to be partially renting part of his home. He was wish Chubb and they would not do it for the timeframe the insured wanted. Tom Gibbons received the information he needed and gave me a very comparable quote. I can't thank him enough.
Response from Vault InsuranceJul 14, 2021
Gabrielle, thank you for taking the time to respond to this post! We appreciate you sharing your experience with us. At Vault, we strive to make the system as simple as possible for our agents. We are so happy to hear that your time working with Tom has been so positive!
Tom F.
Vault is the best
Response from Vault InsuranceJul 14, 2021
Tom, thank you for taking the time to share your feedback! At Vault, we take pride in connecting transparently with our agents and are so happy to hear that you have had a positive experience working with our team. We are grateful for agents like you!
Doreen H.
Every time I quote VAULT, my underwriter is always very helpful in making sure I have the coverage needed at a fair price for both carrier and client. We had our very first claim with VAULT and within a half hour of us turning in the loss and adjuster had called the client. This one had a bit of hair on it and the adjuster did everything possible to assure a positive outcome. Kudos to all the team at VAULT!!
Response from Vault InsuranceJul 14, 2021
Thank you for taking the time to respond to this post, Doreen! At Vault, we take pride in servicing our agents as efficiently and kindly as possible. We are glad to hear that you have had such a positive experience with us and feel grateful for agents like you!