Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
Showing 371 reviews with 5 stars · Clear filters
Aldo P.
Great service with agent and company
Response from Vault InsuranceNov 20, 2023
Thank you for taking the time to share your feedback. We are glad to hear that you had a positive experience working with Vault and your agent.
Geoffrey B.
Great Adjuster. Quick scheduling of damage evaluation, scheduling of engineers to review the issues, fronted money for emergency repairs, and quickly reviewed all subsequent submittals and approved subsequent payments.
Response from Vault InsuranceOct 26, 2023
Geoffrey, thank you for sharing your feedback! We understand that filing a claim can be stressful, and we are thrilled to hear that your process was seamless.
Juanita R.
Easy. No hassle
Response from Vault InsuranceOct 26, 2023
Thank you for sharing feedback, Juanita. We're so glad to hear your claims experience with us was easy without any hassle.
G. J.
Communication and the help provided in establishing value of loss was excellent. I felt as if someone really cared about what I was going through.
Response from Vault InsuranceOct 23, 2023
Thank you for sharing your feedback. We take a lot of pride in our team here at Vault and are pleased to hear that you experienced genuine and thorough service.
Robert S.
Process was very easy, non confrontational and helpful. People were pleasant to deal with.
Response from Vault InsuranceOct 23, 2023
Robert, thank you for taking the time to share your feedback. We take pride in our customer experience and team members here at Vault, so we are thrilled to hear you received excellent service from us!
BC
Vault stands behind its customers, and is a great company!
Response from Vault InsuranceOct 11, 2023
BC, thank you for sharing your feedback with us. We are honored to serve customers like you!
Kevin E.
Outstanding handling of my claim. I was driving to florida the day after the hurricane and you called me to touch base, well prior to me reporting a claim. Great adjuster great handling of my claim. Thank you
Response from Vault InsuranceOct 11, 2023
Thank you for taking time to share your feedback, Kevin. We are beyond thrilled that your experience with Vault and your adjustor was nothing short of seamless and thorough.
JENNIFER W.
It is always a joy to phone Vault. Every time I have phoned I have spoken to a charming helpful caring individual. I always feel refreshed and assured that whatever I have called about has been resolved. Please keep the friendliness up so important in this day and age. Thank you all.
Response from Vault InsuranceOct 11, 2023
Jennifer, thank you for taking the time to share your feedback. We are immensely proud of the team we've built here at Vault. We're so glad to hear each interaction you have with us is nothing short of amazing.