Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
Showing 371 reviews with 5 stars · Clear filters
M. N.
Speedy and efficient help on a car issue.
Response from Vault InsuranceSep 6, 2022
Thank you for your kind words! We understand how stressful it can be to file a claim and are thrilled to hear that it was worked through quickly and thoroughly. If you need anything, you can always trust Vault!
Michael S.
Excelente servicio
Response from Vault InsuranceSep 6, 2022
Thank you so much for sharing your feedback, Michael! We are glad to hear that you’ve had a positive experience working with Vault. As we always strive to provide the best customer service to all of our customers, we are happy to hear that you feel this way!
Louis P.
Greg Jumps did an excellent job of working with me on the evaluation of my claim and explaining the electronic payment process.
Response from Vault InsuranceSep 6, 2022
Louis, thank you for taking the time to share your kind words. We are so thrilled to hear you received such a high level of service from Greg. A claim can be extremely stressful and we are thrilled that the process was made easier on you!
Darryl M.
Quick, prompt response.
Response from Vault InsuranceSep 6, 2022
Darryl, thank you so much for sharing feedback on your positive experience with Vault. We're glad to hear that you received this level of service and speed!
Travis W.
We incurred hailed damage to our home over Mother Day Weekend 2022. The adjuster, Lauraleigh Weaver, was fantastic and a pleasure to work with. Constant and transparent communication. I felt that she want to get us the best outcome. The field adjuster ( i forget her name) was also fantastic
Response from Vault InsuranceSep 6, 2022
Thank you for your kind words, Travis! We are so glad to hear that your experience with Vault has been so positive. We’re deeply committed to a better customer experience and strive to provide the highest level of customer service in all situations. We really appreciate you taking the time to share your feedback!
Nick
I had a garage fire caused by a snapped power line in my backyard. Vault and our rep Derek Franks were very easy to deal with and not only introduced us to several quality contractors, but also continuously checked-in to make sure everything ran smoothly. I can't recommend Vault enough.
Response from Vault InsuranceSep 2, 2022
We are so glad to hear that Derek was such a pleasure to work with. We are committed to providing our customers with the very best experience and are so glad that you are receiving just that!
David S.
We had significant water damage to our floors and were forced to move out for 3 months. Vault and our rep Derek F were extremely helpful getting us set up in temporary quarters and making sure the work was done to our satisfaction. Vault exceeded our expectations.
Response from Vault InsuranceAug 29, 2022
David, thank you for taking the time to provide feedback. We're so glad to hear that you received such a high level of service from Derek and the Vault team. A claim can be extremely stressful and we're so happy that the process was made easier on you. At Vault, we always strive to provide the best service and feel lucky to serve customers like you!
Michael R.
Vault reviewed my case, took a short time to evaluate / determine their decision, which resolved the issue.
Response from Vault InsuranceAug 29, 2022
Thank you for taking the time to share your feedback with us, Michael. At Vault, we strive to provide the best service and feel lucky to serve customers like you!