Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
Showing 371 reviews with 5 stars · Clear filters
Nicholas S.
Process went quick and smoothly
Response from Vault InsuranceNov 22, 2022
Thank you for taking the time to share your feedback, Nicholas. We're thrilled to hear your experience with us was quick, smooth and so positive!
John O.
Quick response! Excellent communication and follow through
Response from Vault InsuranceNov 22, 2022
John, thank you for taking the time to share your feedback with us. We strive to provide a seamless claims process and we're glad to hear you've experienced just that!
Happy
Great claims process I switched from State Farm huge difference
Response from Vault InsuranceNov 14, 2022
Thank you for taking time to share your feedback with us! We are so glad to hear you've had a positive claims experience. If you need anything, you can always trust Vault!
Brian S.
After hurricane Ian, it only took a week to settle the claim. It was fast and the Vault was professional and curteous.
Response from Vault InsuranceNov 14, 2022
Brian, thank you for taking the time to share your positive experience with us. We understand how stressful it can be to file a claim, and we're thrilled to hear we've made it easier on you! Thank you for choosing Vault!
Melissa E.
Trevor Dickson was very helpful and responsive
Response from Vault InsuranceNov 14, 2022
Melissa, thank you for taking the time to share your feedback with us! We're so thrilled to hear you've had a positive experience working with Vault.
J. Michael Moses (.
We received prompt approval for our windshield replacement through Safelite. Our work was completed without significant delay, and were very satisfied with the service we experienced with Vault
Response from Vault InsuranceOct 31, 2022
James, thank you for sharing your feedback with us! We're thrilled to hear you've had a positive experience working with us as we strive to provide great service to all of our customers.
RSA
Fast response. Thorough examination of the house and property. Straightforward discussion of what is and isn't covered. We had very little damage from a Cat 4 hurricane, so the entire process was quick and easy.
Response from Vault InsuranceOct 31, 2022
Richard, thank you for your taking the time to share your positive feedback. As we always strive to provide the best customer service to all of our customers, we are happy to hear that you feel this way!
Tammy
We were severely impacted by hurricane Ian. The vault team helped get cleanup crews and generators in to save my home. They’ve expedited getting the right adjusters out to assess. Communication has been flawless. Highly recommend this company.
Response from Vault InsuranceOct 31, 2022
Thank you for taking time to share your feedback, Tammy. A claim of this magnitude can be extremely stressful and we are thrilled that the process was made easier on you! If you need anything, you can always trust Vault!