Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
Showing 371 reviews with 5 stars · Clear filters
Terry B.
love my Vault company! they have been very communicative with me and I've never had this in the past with other insurances. I love my representatives and everything about it! Thank you so much
Response from Vault InsuranceDec 15, 2022
Terry, thank you so much for taking the time to share your positive experience with the Vault team! We look forward to continuing to serve amazing customers just like you!
Zach E.
Vault handled my claim with zero hassle or friction and worked closely with the repair shop to make the repairs in a timely fashion. I was extremely impressed.
Response from Vault InsuranceDec 13, 2022
Zach, thank you for taking the time to share your feedback with us. We strive to provide a seamless claims process and we're glad to hear you've experienced just that!
Arne G.
Everything has been excellent from just after the hurricane Ian hit, and you contacted us. We were at our home in Norway at that time, returned to Cape Coral in Florida by November 1st. You answered telephone calls and emails immediately. The adjuster did an excellent job before we returned to Florida, and we got the payment right after. Nothing could have been better. We are impressed.
Response from Vault InsuranceDec 13, 2022
Arne, thank you for taking time to share your feedback. A storm of this magnitude can be extremely stressful and we are thrilled that the claims process was made easier on you! If you need anything, you can always trust Vault!
John B.
All vault persons that helped were very good to work with.
Response from Vault InsuranceDec 13, 2022
John, thank you so much for taking the time to share your feedback with us. We strive to always provide the best service to our customers. You can always trust Vault!
John A.
Vault is a very responsive and exemplary provider.
Response from Vault InsuranceDec 13, 2022
John, thank you for sharing your positive feedback. We are so glad you had a great experience working with us!
Donald J.
The agents we worked with
Response from Vault InsuranceNov 28, 2022
Donald, thank you for taking the time to share your 5 star review with us! We're happy to hear you've had a positive experience working with the Vault team.
David S.
Our claims agent, Christopher Smith, was truly wonderful. Once he was on the case, we never had to do another thing. He took care of our car's body work, and the rental car. It was the easiest and smoothest claim I have ever made.
Response from Vault InsuranceNov 22, 2022
David, we are so glad to hear you've had a positive experience working with Christopher and Vault. We understand how stressful filing a claim can be and we'll do anything to make this easier on you!
customer
I have found customer service to be outstanding. Issues were addressed promptly. When no one else could get a car rental in Florida after Hurricane Ian, Vault Insurance got me a car the day I needed.
Response from Vault InsuranceNov 22, 2022
Thank you so much for your positive feedback. We understand what a stressful time Hurricane Ian was for our customers and we take pride in being able to be there for you during these times! You can always trust Vault.