Vault InsuranceReviews of vault.insurance

4.5435 reviews
Insurance
300 First Avenue South, Suite 401, St. Petersburg, Florida

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Vault Insurance

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About Vault Insurance

Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.

Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: vault.insurance
Website: vault.insurance
Category: Insurance
Location: St. Petersburg, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 90% of reviews.
Latest: Most recent review: February 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Vault Insurance reviews

Showing 371 reviews with 5 stars · Clear filters

William B.
Jan 20, 2023
Thanks to General Adjuster
Thanks to General Adjuster, Danielle Thomas working with Vault has been supportive and coopertive from start. Extending clear needed information and guidelines. Prompt processing of claims, allowing for accomplishment. Service has softened difficulties faced with major disaster. Thank You!
Response from Vault InsuranceJan 23, 2023
William, thank you for taking the time to share your experience working with Danielle and Vault. We take pride in making the claims process easier for our customers and we are thrilled to hear you had a smooth experience!
Montaser S.
Jan 20, 2023
They really made it sample and…
They really made it sample and seamless. I did not have to worry about contacting the rental. They booked it! They worked with the body shop. Great company
Response from Vault InsuranceJan 20, 2023
Montaser, thank you for taking the time to share your experience with us! Vault is doing things differently, starting with our one of a kind claims service. You can always trust Vault!
Joel L.
Jan 19, 2023
Donnie was the best!
Donnie from Vault was absolutely amazing! We ran into a lot of issues with our mechanic (who was trying to scam us) and Donnie was helping us the entire way. This was the first time my wife and I ever had to deal with car insurance and he walked us through it. He turned what would have been a nightmare scenario with the mechanic, into something that was way more than doable thanks to his expertise. He saved us our sanity as well as probably thousands of dollars of extra repairs. He spent hours talking to the mechanic, negotiating for us and we knew he had our backs the entire time. He also did not hesitate to help us way past his work hours since we were a few time zones away. Donnie was incredible and we appreciate all of his amazing help
Response from Vault InsuranceJan 19, 2023
Thank you so much for sharing your positive feedback, Joel. We are glad to hear that your experience working with Donnie and the Vault team was positive and seamless. As we always strive to provide the best customer service to all of our customers, we are so happy to hear that you received just that!
Jay S.
Jan 19, 2023
Vault is the best
Quick response, agent understood, provided check to auto repair and car rental immediately. Matt was a gentleman, supportive and unlike anyone in the industry I have ever dealt with. I’m 100% satisfied.
Response from Vault InsuranceJan 19, 2023
Thank you for taking the time to share your experience with us, Jay! Vault is doing things differently, starting with our one of a kind claims service. We're thrilled to hear you're satisfied with Matt and our team.
Fredric P.
Jan 18, 2023
Quick solutions
Quick solutions. The process was made easy. Quick and good service throughout the process.
Response from Vault InsuranceJan 19, 2023
Frederic, thank you for sharing your feedback with us. We're so glad to hear the claims process went quickly and smoothly as we always strive to provide exceptional service to our customers!
J. E.
Jan 18, 2023
Everything was handled professionally
Everything was handled professionally, quickly, and smoothly.
Response from Vault InsuranceJan 18, 2023
Thank you for taking the time to share your experience with us. We always strive to provide the best customer service to all of our customers!
Steven G.
Jan 18, 2023
The adjuster was very helpful
The adjuster was very helpful and has handled our claim very professionally and promptly.
Response from Vault InsuranceJan 18, 2023
Thank you so much for your positive feedback, Steven. We understand how stressful claims can be and we take pride in being able to be there for you during these times.
RONALD B.
Jan 13, 2023
We got done what needed to be done
We got done what needed to be done. all policies renewed
Response from Vault InsuranceJan 13, 2023
Thanks for sharing, Ronald! We are so happy to hear we'll still be protecting what matters most to you!

Vault InsuranceReviews of vault.insurance

About Vault Insurance

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Vault Insurance reviews

Thanks to General Adjuster

They really made it sample and…

Donnie was the best!

Vault is the best

Quick solutions

Everything was handled professionally

The adjuster was very helpful

We got done what needed to be done

About Vault Insurance

About these reviews

More in Insurance, Florida

ProSure Group

London Underwriters

InsuranceForBurial.com a Division of PinnacleQuote

E&L Florida Insurance Agency

Vault Insurance reviews

Thanks to General Adjuster

They really made it sample and…

Donnie was the best!

Vault is the best

Quick solutions

Everything was handled professionally

The adjuster was very helpful

We got done what needed to be done