Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
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Insurance · MIAMI, Florida
Excellent
Showing 371 reviews with 5 stars · Clear filters
Michael S.
Very fast check and great experience!
Response from Vault InsuranceFeb 13, 2023
Thank you for taking the time to share your feedback with us, Michael. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault.
Ellen D.
I was amazed at how quickly Vault took care of everything, all calls were responded to, they kept me very aware of what was going to happen, came out to the house to see the damage and the check to cover all the expenses was sent very quickly. Excellent service!
Response from Vault InsuranceFeb 10, 2023
Thank you for taking the time to share your feedback with us, Ellen. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault!
Louis D.
Vault, overall, listened and seemed to desire to truly help us after the hurricane. We felt Vault was very reasonable and attentive. The follow up was great! We were very happy.
Response from Vault InsuranceFeb 10, 2023
Louis, thank you for taking time to share your feedback. A storm of this magnitude can be extremely stressful and we are thrilled that the claims process was made easier on you! If you need anything, you can always trust Vault!
John P.
Fairly quick, very good communication, fair.
Response from Vault InsuranceFeb 7, 2023
John, thank you for sharing your feedback with us. We're so glad to hear the claims process went quickly and smoothly as we always strive to provide exceptional service to our customers!
William S.
LauraLeigh was very helpful and did a very diligent job understanding the claim. I was very pleased with the way she handled everything so efficiently.
Response from Vault InsuranceFeb 7, 2023
Thank you so much for sharing your positive feedback, William. We are glad to hear that your experience working with Lauraleigh and the Vault team was positive. As we always strive to provide the best customer service to all of our customers, we are so happy to hear that you received just that!
Nathan D.
It was super easy. No haste at all. Answered my call right away as well. The claim check was delivered electronically the next day.
Response from Vault InsuranceFeb 7, 2023
Nathan, thank you for taking the time to share your experience with us! Vault is doing things differently, starting with our one of a kind claims service. You can always trust Vault!
Janet W.
We had water damage in our home. Never having a claim like that, we were very concerned, but then we were very pleased with the way Vault Property Adjuster, Richard Smacchia took care of things. He handled our claim very quickly and we were happy with the way he explained the process to us.
Response from Vault InsuranceFeb 6, 2023
Janet, thank you for taking the time to share your experience with Richard and the Vault team! Vault is doing things differently, starting with our one of a kind claims service. You can always trust us to be there when it matters most!
Philip L.
Vault was fair in evaluating my claim
Response from Vault InsuranceFeb 6, 2023
Philip, thank you for sharing your feedback with us. We're so glad to hear the claims process went smoothly as we always strive to provide exceptional service to our customers!