Vault InsuranceVault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent
Insurance · Hallandale Beach, Florida
Excellent
Insurance · Jacksonville, Florida
Excellent
Insurance · MIAMI, Florida
Excellent
Showing 371 reviews with 5 stars · Clear filters
Mickey C.
Vault was very responsive when my car was in an accident and paid the auto repair shop as soon as the estimate was ready. Excellent customer service and communication all the way around.
Response from Vault InsuranceApr 17, 2023
Mickey, thank you for your feedback! We strive to provide excellent service and communication throughout the claims process and we are happy to hear that was your experience!
Chenguang Z.
Quick response and whole claim process is short. Very efficient
Response from Vault InsuranceApr 17, 2023
Chenguang, thank you for taking the time to share your positive experience with us. We are so glad to hear your claims process was smooth, fast and efficient!
Glenn
Richard Smacchia was great to deal with. he had a remediation team on site immediately, followed up with us regularly and made a stressful progress much easier to deal with
Response from Vault InsuranceApr 12, 2023
Glenn, thank you for your feedback! We are so glad to hear your experience working with Richard and Vault was so positive.
Christopher G.
New customer to vault, had hail damage to roof shortly thereafter. Vault team was fantastic with great communication from adjuster and speedy payment including augment when additional damage discovered. A+++
Response from Vault InsuranceApr 9, 2023
Thank you for taking the time to share your feedback with us, Christopher. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault!
Stuart K.
Had a claim .Prompt response and handling of our claim.Claim adjusters were fair and responded well to our concerns and issues.Reimbursement was effortless and expedient..Overall great experience despite the damage done.
Response from Vault InsuranceApr 7, 2023
Stuart, thank you for sharing your feedback with us. We take great pride in our team here at Vault and we're happy to hear you had a positive experience working with us!
Andrew S.
Helpful and quick
Response from Vault InsuranceMar 31, 2023
Thank you for taking the time to share your feedback with us, Andrew. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault.
Mark L.
Great and easy to work with Vault!
Response from Vault InsuranceMar 31, 2023
Mark, thank you for taking the time to share your experience with us. At Vault, we pride ourselves on delivering excellent service to our customers and we are thrilled to hear you've received just that!
John B.
Process was easy, quick, and I felt like Vault held up their end of the deal.
Response from Vault InsuranceMar 31, 2023
John, thank you for sharing your feedback with us! We understand how stressful filing a claim can be and we're happy we made it easier on you.