Daniel P.
Best Service ever
Best Service ever
Response from Vault InsuranceMay 3, 2023
Daniel, thank you so much for sharing your feedback with us. We are pleased to hear you had a great experience with Vault.

Vault offers high net worth personal insurance and customized solutions for individuals and families. We’re not just insuring assets, we’re reducing risks with data-driven technology to protect what matters most – cherished moments, family memories, and priceless legacies.
Vault Insurance (vault.insurance) has 435 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Insurance · Tampa, Florida
Excellent

Insurance · Hallandale Beach, Florida
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Insurance · Jacksonville, Florida
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Insurance · MIAMI, Florida
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Showing 371 reviews with 5 stars · Clear filters
Daniel P.
Best Service ever
Response from Vault InsuranceMay 3, 2023
Daniel, thank you so much for sharing your feedback with us. We are pleased to hear you had a great experience with Vault.
John J.
Our experience with Vault was of excellent from beginning to end. All phases of the flood clean up experience were handled beautifully. The drying and clean up company arrived just a couple of hours after we called to place a claim. The Vault representatives were in contact with us continuously. The insurance adjuster quickly prepared his estimate, and we received our check just three weeks after reporting the claim. They were truly great.
Response from Vault InsuranceMay 1, 2023
John, thank you for sharing your positive feedback with us! We are so glad to hear your claims process was handled efficiently and thoroughly. We strive to provide this type of service to all of our customers! You can always trust Vault.
Timothy Y.
Very understanding and helpful claims representative. No hassles and quick. All vey good
Response from Vault InsuranceMay 1, 2023
Thank you for taking the time to share your feedback with us, Timothy. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault.
Alan H.
The Vault team has been extremely helpful during this process. I sincerely appreciate it.
Response from Vault InsuranceApr 28, 2023
Thank you for taking the time to share your feedback with us, Alan. We strive to always provide the best service to our customers, so we are thrilled to hear you've had a good experience with Vault.
Kelly N.
Matt, our claims adjuster, was wonderful throughout the process. He was knowledgeable, honest and fair, and he worked hard to make the process go smoothly and quickly.
Response from Vault InsuranceApr 28, 2023
Kelly, thank you for sharing your feedback with us. We are thrilled to hear you had a positive experience working with Matt and the Vault team. We strive to provide great service to all of our customers and are happy you've received just that!
Carlos F.
Professional, efficient and transparent
Response from Vault InsuranceApr 28, 2023
Thank you for sharing your feedback, Carlos. We are so happy to hear you've had a great experience working with us here at Vault!
Michael
Very impressed with claims process. However, disappointed that I’ll have to move my business due to vault dropping homeowners coverage in my area.
Response from Vault InsuranceApr 28, 2023
Michael, thank you for taking the time to share your feedback. We take a lot of pride in our Claims process, so we are happy to hear you had a great experience. We wish you all the best!
Eric D.
Wow, Cadillac service. They were all over it and really, genuinely seemed to care.
Response from Vault InsuranceApr 20, 2023
Eric, thank you for taking the time to share your feedback with us. We are so glad to hear your experience was so positive!