Vase MarketReviews of vasemarket.com

merchandise arrived broken

I appreciate the variety of inventory; good descriptions and the products I ordered were of a good quality and good value; reasonable prices. Glass items were well packed and arrived safely. I recommend Vase Market if you need any of their products.

Although the product itself was great, the customer support I received was not. I order in bulk 16 glass domes, two of which where shattered and I notified the company via email with pictures. I was told on April 16, 2019 that I would receive credit for 2 vases and partial shipping and handling within 3-5 business days. I checked on the credit on 4/26/2019 and was told it would be taken care of 4/29/19 because they were posting all refunds that day. I emailed them 5/10/19 and 5/23/19. I was told on 5/24/19 "Refund was issue already" I asked that same day if they could give me a date and amount. I called the bank and had no refund. I emailed 5/30/19 and still no response. I value customer service and although its only 2 vases. I still need to order those replacements and will not be getting the bulk rate I bought the initially 16 for. I have yet to hear back from anyone. -

Everything arrived intact, though one vase was unbalanced/tippy as the bottom was a little rounded. I used felt buttons on the bottom to even it out. All good! All in all, a very good experience, great value.

I looked around everywhere for trumpet vases for a reasonable price. I found Vase Market and was a little skeptical about ordering glass vases online and because some people received broken items. It was for my wedding so I needed about 18 vases. I was SO excited and scared to open the boxes. None of my vases were broken! The quality is so amazing. They are a nice size. It was so perfect and a big addition to my wedding and reception!! Don’t second guess ordering from here!!

Your wedding day is supposed to be the happiest day of your life. Thanks to Vase Market I will always remember the feeling of being duped. All brides, or anybody planning a party RUN!!!!!!!!!!. I know that the cheap prices are enticing but it is not worth it. My vases that my elderly mother brought were uneven, and not able to support the weight of the flowers. When I tried my centerpiece on the vase it crumbled. I was so distraught, trying to save from renting from the florist I ended up spending double. Furthermore, I still had to rent vases because of the poor quality I received from vase market. Buying from them was truly a fiasco. It’s not enough that vases arrived on two separate occasions broken, and they take forever to provide a refund. You must go through hoops and relays just to get your money back that you spent. Customer Service is extra professional during the buying process, however when you try to return the true colors of this business comes to light. They tried to charge me 118.00 for shipping labels, and the cost of the merchandise is 192.00. Leaving me with a whopping 74.00 refund. I will be posting this on every wedding g sight, to help save brides the aggravation. Please it’s not worth it….

Very good service. On time delivery

Vase Market had exactly what we were hoping to find. The slant cut bubble vase was perfect for the "candy bar" at a graduation open house. One of them had a slight flaw, but when filled with goodies, it was unnoticeable. Very economical.