Vase MarketReviews of vasemarket.com

Although the product itself was great, the customer support I received was not. I order in bulk 16 glass domes, two of which where shattered and I notified the company via email with pictures. I was told on April 16, 2019 that I would receive credit for 2 vases and partial shipping and handling within 3-5 business days. I checked on the credit on 4/26/2019 and was told it would be taken care of 4/29/19 because they were posting all refunds that day. I emailed them 5/10/19 and 5/23/19. I was told on 5/24/19 "Refund was issue already" I asked that same day if they could give me a date and amount. I called the bank and had no refund. I emailed 5/30/19 and still no response. I value customer service and although its only 2 vases. I still need to order those replacements and will not be getting the bulk rate I bought the initially 16 for. I have yet to hear back from anyone. -

One apothecary was cut totally crooked across the top. Two others had chips around the upper lips. Planned to decoupage and sell. Unable to sell half of them so stuck with 3 defective apothecaries. Unless...you make it right now. Thanks.

They were all dirty. Many with defects and 2 were broken

I ordered the open end hurricane shades. Upon receipt five were broken and several had scratches on them and some had dents in the glass. I was not satisfied with the product. The items could not be replaced, although I was refunded for the one's that were flawed and broken. It didn't help my event. I would try them again. Their prices are affordable and they have many items to choose from whether you have an event or you're setting up your home.