Vase MarketReviews of vasemarket.com

The glass cloche arrived safely. However there were a couple very minor blemishes/surface scuffs in the glass and two very small air bubbles also within the glass. I wish that the glass had less ‘waves’ to it as it slightly distorted the item I intended to display under it. Must have to do with the manufacturing of such a large glass cloche (10” dia x 10” tall). Overall I am very pleased with cloche, the shipping and the customer service. I will order again when needed.

Everything arrived intact, though one vase was unbalanced/tippy as the bottom was a little rounded. I used felt buttons on the bottom to even it out. All good! All in all, a very good experience, great value.

Very good service. On time delivery

I ordered 16 vases but only received 4 on that shipment because the others were damaged. I called and they resent 12 vases immediately. I received them but 2 were broken. Customer service was great was refunded for the broken vases. All in all I'm please with my purchase but I gave 4 stars only because I think they need to find a better system when shipping glass. It can be frustrating to have to go back and forth trying to get your order replaced

I love that delivery was on time they even called only thing was some of the vases on inside were not wrap just put in the box but they were not broken also like that the box was selled tight so that vases weren't broken

The customer service at Vase Market was outstanding. The person that I dealt with was very helpful and answered all my questions. We received delivery when expected however, two of the 12 vases that we ordered were broken when we received them. I didn't have time to go through the process of filing a claim - it would have only been for $12 + shipping but it was a disappointment none the less. I would however order from them again but would ask about their process for product We were lucky that we didn't need all 12 vases. If we did, it would have been a much bigger issue.