Cindy
Great experience
Great experience, door to door! I went into the Honolulu showroom on October 25, fell in love with the Feathers sectional. I went in looking for a sofa bed, but Feathers won me over. I placed my order, was given an estimated delivery for end of November/first week of December. This being Hawaii, I was mentally prepared for a later delivery. On November 29, I happened to be in the area, stopped into the store for a status update. The young man at the desk couldn’t give me a firm date, noted in the system for logistics to call me. A few hours later, I got a call that all but one of my items could be delivered on 12/4. I happily agreed to schedule. The one item on back order I could easily fit into the back of my SUV once it arrived. Today is 12/4. ALL my items were delivered. Not only that, the guys who delivered had to schlep a steep driveway (3rd house up!) as they could not drive up or back into the driveway. They parked on the street, made multiple trips with a dolly. At one point, when bringing down my old couch piece by piece, one guy shouldered a piece and hoofed it down the driveway. These guys are rockstars! All in all, great experience. And I’m loooooving my sectional.
Response from Valyōu FurnitureDec 5, 2023
Thank you for the detailed review, Cindy We are truly inspired with your kind words.



