amber
The company was super communicative and…
The company was super communicative and professional!
Response from Valyōu FurnitureSep 18, 2025
Thanks so much for sharing!

We all love great furniture. The kind that catches your eye in catalogs, and makes million-dollar listings look the part. The thing is when it comes to getting your hands on this kind of furniture – the kind everyone loves to live with – you realize your local shop doesn’t stock it, it’s way overpriced, and takes 3 months to arrive. We started Valyōu to turn this all around. How? By making furniture that’s as inspired as it is cost-effective. We take cues from the latest trends and leading designers, partner with the most premium brands, and hire the most skilled furniture makers.The result? Quality furniture at really fair prices. It doesn’t sound too crazy from where we’re sitting.
Valyōu Furniture (valyoufurniture.com) has 769 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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amber
The company was super communicative and professional!
Response from Valyōu FurnitureSep 18, 2025
Thanks so much for sharing!
Blanchey M.
Gilbert and Cameron were absolutely the best. Very kind and helpful when my sofa was delivered .
Response from Valyōu FurnitureSep 18, 2025
That’s wonderful to hear! 💛 Big shoutout to Gilbert and Cameron for making your delivery experience so smooth and kind. Enjoy your new sofa!
Janelle K.
Elliot and Scott were great! Everything was assembled in under 20 minutes. I love my new couch!
Response from Valyōu FurnitureSep 18, 2025
Love hearing this! 🎉 Shoutout to Elliot and Scott for getting it all set up so fast — enjoy your new couch!
Antonia V.
Terrible terrible couch stay away The couch is falling apart after 2 months Cheaply made
Response from Valyōu FurnitureSep 21, 2025
Thank you for taking the time to share your experience. We’re sorry to hear that the couch did not meet your expectations. Your feedback is important to us, and we’ll use it to improve both our product quality and service moving forward.
Matthew L.
Great customer service and delivery
Response from Valyōu FurnitureSep 18, 2025
Yay! So glad our team and delivery came through for you 🙌 thanks for sharing the love!
Louis F.
The salesman was very accommodating and very helpful patiently went over everything no matter how many questions we asked, and even though you expect them to be good to you because they’re trying to make a sale you could tell that the effort was genuine, but I have to say the delivery guys were just spectacular They were very friendly, very accommodating. They did a very professional job. The assembly was quick, efficient and thorough. Theymade sure everything was the way I needed it and that I was completely satisfied with everything before they left. They were a pleasure to deal with. I highly recommend them.
Response from Valyōu FurnitureSep 18, 2025
Thank you for sharing this! We're so glad to hear our sales team and delivery crew made your experience such a positive one. It’s great to know they went above and beyond to make sure everything was perfect for you. We’ll be sure to pass along your kind words to the team
DEEvine T.
I am reporting this company to the BBB next. You will be sorry if you order from this company. I paid $1,343.70 on 7/19/24 (order #VA24063) and as of 8/13/24, I never received my sofa. The Courier, Deliveright (shipping #77700531542), has told me twice that there is a billing issue between themselves and Valyou Furniture.
Response from Valyōu FurnitureSep 21, 2025
Thank you for sharing this with us. We’re very sorry to hear about the delay and the frustration caused by the situation with the courier. Your feedback is valuable, and we will use it to review our processes and improve communication with our delivery partners.
Angela
Update to my previous review. It's been upgraded as the product itself is good quality and comfortable. I'm pleased with the purchase. Once it was set up for delivery, the guys who delivered in-home were efficient and friendly. The trucking company itself gave reliable information and for that I am thankful. However, I do want to caution buyers that projected delivery dates were not necessarily accurate in my experience and I had to chase after it and request exact information for nearly a month before it was finally delivered. The folks behind the texting and chat bot were kind enough. But getting a clear answer with results felt challenging at times. If you can be patient and plan that going in, that will be helpful.
Response from Valyōu FurnitureSep 18, 2025
Thanks for sharing your update! We’re so glad you’re loving your new piece and had a smooth delivery experience. We appreciate your patience with the process and your feedback helps us get better!