ValueMailers.ComReviews of valuemailers.com

The worst company to buy from.! I wanted to support and local business.! I got scammed.! Placed a $50 order to only receive half of the items ordered and because they provided a tracking number For the order I didn’t get any refund at all.! BUYERS BEWARE.! Worst customer service EVER.! Do not buy from these people.

I purchased poly bubble mailers, they sent Kraft mailers. I contacted customer service, no reply. Waited a week and contacted again with the item number, they said "We do not know what you are talking about." They did however, send a mailing label for me to send back the wrong item they sent, but it was not pre-paid, so I would have to pay over $20 to return the giant box of Kraft mailers. I contacted them again about this issue, no reply. I have done business with them for over 5 years, and they have gone down the tubes the last few months. I will not be back after this fiasco, still out the bubble-mailers and my money.

Terrible customer service! I ordered record mailers and cardboard stiffeners. The stiffeners came partially damaged. I messaged seller and they asked if a partial refund was ok. I said "yes" but never heard from them again. I sent multiple mails with no response. Also note that the outer box they were shipped in was not damaged. So it looks like they knowingly packed and sent me damaged products. I have ordered from them before. NEVER AGAIN. Good-bye No Value Mailers.

Buyer Beware FYI: I just got my Mailers that I ordered from #Valuemailers. The mailers are super cheap & flimsy and are scored deeply across the middle, almost cut in half. No one answered at "customer service" and nobody returned my calls. When I finally did reach a person she was quite rude & unprofessional and she sounded like she was talking to me from her home, rather than a company. I heard what sounded like a garbage disposal in the background & I asked her if she was in her kitchen. Then I heard a dog barking!! She refused to give me a refund. She also refused to send me a Return Shipping Label. Instead, she said, "But I can tell you where to send them". What an unprofessional racket!

Wish I could leave a 0 star review. I've had nothing but a horrible experience with their customer service. I ordered 100 #5 Mailers from them on ebay in April. I didn't run out of my stock until mid August. I started using their mailers and they are splitting at the seem. I called the company and got attitude about how long it has been since my purchase. I then wrote to them on eBay hoping someone with a better attitude would answer. I got a snarky response about my phone convo and no solution. Don't waste your money on these low quality products and poor customer service.

Thanks ValueMailers For perfect order delivery it was great to order with you. my delivery of bubble mailers were before time and order was perfectly packed and thanks for proving great deals on Bubble mailers i will highly recommend others to buy bubble mailers by ValueMailers.

I have been using this company for years. I recently purchased my normal tape and was sent a lower quality in half the sized rolls. When I emailed the company and told them I wasn't treated like a customer that has been doing business with them for as long as I have. I only got rude emails and never any action. I simply wanted the tape I ordered and a return label to send what I received back. I never got either one of these, just back and forth drawn out emails that never resolved anything. Amanda kept asking me over and over how I thought we should resolve this and I kept replying...I would like a return label for these and would like for you to ship what I ordered please. Sounds simple right??? NOPE not at all! Back and forth for a week like this and still nothing. Will NEVER order from them again and I would suggest you don't either.

Hi, ValueMailers am feeling very happy to review your service as few days before i ordered bubble mailers, kraft mailers, ecolite mailers & foam wrap roll, i received all my order on time and this was second time shopping from your website and again i found my product in my desired price range without quality compromise and after using your service twice i think of to give my fare review about you and it was great shopping experience from ValueMailers. Thanks ValueMailers.