Honest O.
Good products with baaaad service
Their products are good value. Arrives 1%~2% of defect products but I accept it as fair and never complained about it. Their main problem is their customer service skills. They hardly pick up their phone (which is also understandable, maybe they have short staff) . The way they handle the inquiry email is the worst.. no details at all and way too casual, not even greeting... No explanations of the situations nor how would they handle the cases.. Most of their customers should be business owners and their business depends on you! Can't believe how they are running their business like that if they care about other businesses. Hope they read this and improve on their services.