ValoreReviews of valore.com

Poor customer service on the part of Valore. When you say a book is a rental for a semester figure out what a semester is, don't just make up a 5 month period. The CSRs were rude and completely unhelpful with the situation. Valore did nothing to rectify this situation. Filed a BBB claim and again still did nothing and blamed me for the issue. I advise no one buy, rent, sell, or do business with them in any way. Let them go bankrupt.

Sold my accounting book to them in the beginning of January, didn't get my payment till March, emailed them twice about it and they said my book had been verified, but they hadn't sent the check yet. Don't use this company.

I ordered a book for over $100 for my son's college course. Valore claims it was delivered and it never was. Their response was that UPS was sloppy and to look at my neighbor's house and in my SHRUBS! I have never located the book and they refuse to answer me on any level. I will NEVER buy from them again and I hope you don't either. Textbooks for college are expensive enough without having to hassle with this to get a refund.

I ordered a book for my son at a reasonable price but three weeks later it never came. I inquired about the book and they said the original order was lost and would reship so I should receive it in 4 days. Well 10 days later no book so I disputed with my credit card. Buyer beware if you need it in a specific amount of time or at all!

All around crooks and have been for years - that's just one reason they were sued for selling counterfeits - look it up. College kids and everyone - do yourself a favor and buy, rent, or sell your book to some other company. They don't treat their partner companies any better than students.

I rented and paid for a text book from Valorebooks. After waiting 14 days for it, I sent them an email. They replied that it hadn't been 14 BUSINESS days. I never did receive the textbook!

Don’t use this company. They took my book for re-sell, are claiming it’s counterfeit & won’t return the book, they won’t give me updates on why it’s counterfeit & they won’t give me the money they quoted me for it. They’re just going to re-sell the book & hope that I go away but I won’t. They’re thieves.

Stay away from Valore Books. Sent a text book as a sell back only to receive an email saying they think it is 'counterfeit' and they have sent it off to the publisher to be 'confirmed'. So no money, no book and too bad for me. Since they have stolen this book (and the $$ it initially cost ) from me (and have done it to many others) I will pursue every avenue I can, just on principle, to get the money due to me. Shame on Valore Books for stealing from poor students. Each time I contact them they just resend the email. I have contacted the BBB, the publisher, the original book seller I purchased the book from, and posted many negative reviews in the hopes of saving someone else from being robbed by Valore's unscrupulous practices. You have cheated the wrong person, Valore, I've got your number...... This is the email I received from valore: Your book "Essential Cell Biology, 4th Edition" (ISBN: 9780815344544) is currently under review as it exhibited characteristics that indicate that it may be counterfeit. The book is being sent to the publisher to be examined. This process can take 1 - 3 months. If the book is confirmed to be authentic, it will be paid the price it was quoted. If the book is confirmed to be counterfeit, the book will stay with the publisher and the matter will be out of our hands. We apologize for any inconvenience that this may cause.