ValoreReviews of valore.com

I purchased a used paperback for under $10 and they began charging my credit card for membership fees. This is a scam operation.

Terrible experience! I ordered my book on march 3 and paid 6.99 for expedite shipping! I supposed to get it 2-5 business days! Today is march 15 and I didn’t receive my book yet! Don’t count on this website for the given delivery time!

DO NOT SELL YOUR BOOKS BACK TO THIS COMPANY. They accepted my books for buyback on 2/10 with 14 business day processing for payment (which is ridiculous in itself). It has been over a month now, 3/13/20 and still no issue of payment. Have been told the finance dept is having "technical difficulties"...I am sure they are having NO difficulties accepting payments from buyers. POOR customer service and no end in sight for me!! Heed this warning!!

Terrible customer service. Charged me for a book that wasn’t in stock and so wasn’t shipped and they just send generic emails when I request a refund. Going to have to get my bank to dispute the charge.

I bought a book, then promptly cancelled the purchase. I received confirmation of the cancellation, and was told I would receive a refund within a few days. It has now been 28 days since my purchase, and still no refund. I sent 2 emails and they responded to both saying that they would "send a note to the accounting department." My last email (sent 4 days ago) said that I would file a dispute and a complaint with the state. No response. Terrible company. Avoid at ALL costs!

Horrible company for sellback. Take 14 BUSINESS DAYS to post a payment to PayPal?!?!??!

Order a book pay expedited shipping to get book here on 1/4, here it is 1/4 and no book. The tracking number I received gets me nowhere. Why did I even pay almost $9.00 to get the book here when I needed it if it was not going to make it. Love how when I was checking out and paying it shows the date to receive as Sat 1/4. Never again will I order from this site, wasted money on shipping and the customer service is absolutely horrible.

Quality of the books I received was not an issue and nothing was wrong with my order, it arrived on time and everything. Valore gets a one star review from me because being in college, and working full time I am extremely busy. Seeing the option to print a return label in my email from valore, I naturally assumed this would be a seamless process, as it is with most reputable book rental sites (chegg/amazon). Three days before my rentals were due (I get it, I was pushing it a little) i went to print my return label. Immediately I got an error message saying failed to process return, please try again later. Figured this was a technical issue so I tried different browsers, different computers, my phone etc. After 30 or so frustrating attempts I gave up and was kind of in a panic because I needed to return the books that day, they were due in 3 days and I was working the next 2. Valore has absolutely no customer service whatsoever. The only phone number I found for them, which is to their main office, has an automated message directing you to the website. Their lack of customer service and the ability to speak to an actual person is what’s really screwing over their reviews. This was my first time using valore and it will 100% be my last.