ValoreReviews of valore.com

I used Valorebooks to sell back a couple of textbooks recently. My entire order was rejected. One books for supposedly being an international edition and one for being an instructors edition. I bought both of these at my college bookstore, I don't understand or believe that they are those editions, especially the instructors edition. The isbns I inputed straight from the books that gave me a price quote came out fine. I know for a fact that I didnt have the instructors edition, as I used the book for my class and it absolutely didn't have an answers in it. It's extremely shady to offer small amounts for books, find some false reasons to reject and then force the consumer to pay 5 dollars shipping each book to receive the rejected books. I know now to make the effort to sell back books in person do I cannot get scammed out of books they will most likely take and resell. I'm frustrated and feeling cheated. Do not use Valorebooks, make the effort and sell back books in person, on Barnes and Noble, or Amazon, even if it's less money.

Worst experience ever, this is a scam! No phone number for customer service/support. I am reporting to the BBB and department of consumer affairs.

Valorebooks was top option/vendor on Gettextbooks.com for value at $88. I was trying to find a text that should include digital access, which was included in the description, but when I got to the page to purchase on Valorebooks the price was more than double what was advertised and it had a disclaimer that stated regardless of what the description states it does not include the CDs/online Access or sup materials! WHAT for $175 and advertised for $88 + ship???

I "sold" a textbook back to this company 9/3, and there was a very poor response. First, they "sent the textbook to the publisher to check if it was counterfeit." Even though, there was NO evidence for the book to be counterfeit and NO explanation why they deemed it so. I NEVER received any notification of this happening until I went on their website to see why my payment was taking so long. I reached out to their customer service by email 9/18 and was told it would take 1-3 MONTHS for the publisher to review whether the book was counterfeit. I gave them the benefit of the doubt and set an event in my calendar for 3 months after on 12/21. In that time frame, I NEVER received ANY word from Valore Books. I reached out once again by email, and was told it was deemed to be counterfeit without ANY further explanation or evidence. I truly feel they kept the book and resold it without paying me and blamed the publisher as a scapegoat. DO NOT TRUST THEM WITH YOUR RESALES.

Poor Customer Service. Their prices are good, but service is poor. They're very slow in getting books shipped out, and if there's a problem, you can forget about getting any help. No phone number and they don't respond to emails

My book sale was returned as ISBN number did not match - which does not make sense as I used the book to look up the ISBN number when making the sales order. Then when I tried to request to return my book back, it did not work after I selected to return back to me online and clicked on pay the return fees with PayPals, nothing happened I tried it multiple times. So basically they stole my book!!!

If I could give them no stars I would. I have been trying to contact them for many days no response to emails no phone number available to call and talk to a human. Do not use them!

I have tried ordering books two times from Valore. Both times they cancelled my order saying they are out of stock. Never again Valore.