C H Fahrenholz D.
disappointing customer service
my honest opinion for this particular order exp. is influenced by a website issue, took me a long time because it kept switching things on me phone calls, couple, told me there was computer issue. in all of this the items shipped to my old address, when I have gotten recent shipments to my new address. but the icing on the cake was the poor customer service in attempting to resolve the fact that my package was 150 miles away. there should have been a solution, (favoring the customers convienennce)offered. there was not. there is strong competition in retail for customers. and service is key. you failed.
