ValabasasReviews of valabasas.com

I have several pieces and plan on purchasing more. Shirt is amazing detail and quality, shorts are 1 of a kind, and socks are authentically different. On top of that I’ve received every order in 3 days. 100% recommended

I’m rating Valabasas a 5star rating because there was a mistake with my original order, and I reached out Valabasas and left the email left a text message left a voice message and the owner reached back out to me the next day at a timely manner in an appropriate time and immediately made things right. He went above and beyond just to make sure everything was corrected,

Aye mane if yen shopping yen doing shit mane get with my ppl mane they gone get you straight shout out to AJ again i mess my order up he fixed it asap and shipped out the same day ….. stoppppp playinn ohh & 2day shipping before 4pm cst

Listen. If you’re a parent, you already know that when you have a vision for your child’s birthday outfit, there is no Plan B! My son turns 3 this Friday, and I had been staring at a pair of Valabasas shorts sitting in my cart like they were going to magically order themselves. When I finally got serious, I realized time was NOT on my side. So I called customer service. I left a voicemail expecting the usual “We’ll get back to you within 24-48 business days, after consulting the moon and stars.” Instead, I got a call back within the hour from an actual human being named Junior. Not a robot. Not an automated system. Not a chatbot pretending to care. A real person. I explained my situation. As a seasoned online shopper, I know “3-4 day shipping” and “3-4 day processing” are cousins, not twins. Sometimes your package spends a week thinking about shipping before it actually leaves the warehouse. I told Junior my son’s birthday was coming up and I was trying to make this outfit happen. Before I could even ask for a favor, he said: “I got you.” And he meant it. This man covered the expedited shipping, told me to place the order, send him the order number, and within no time I had tracking information and confirmation that my package was on the way. I literally cried. Not ugly cried. But definitely stared at my phone with watery eyes wondering why customer service had suddenly become a faith-based experience.I always tell people, “When you look for God in everything, you’ll find Him in All things concerning you”! The quality of Valabasas has always been A1. My son has worn Valabasas for his birthdays before, and the pieces always hit. But this experience reminded me that great brands aren’t just built on products—they’re built on people. In an economy where we’re all carefully choosing where our dollars go, Valabasas has earned mine again and again. Well… technically my son’s father’s dollars this time. But still. The point stands. If you want quality clothing and customer service that treats you like a person instead of an order number, shop with Valabasas. Junior, if you see this, thank you for helping bring a mama’s birthday vision to life. Now excuse me while I wait by the front door for this package like it’s Christmas morning. 🖤🔥 - Tesha M..a grateful mom and loyal customer

Aj’s customer service is top tier. Very respectful and patient. Also very helpful. I appreciate everything.

Love everything about it🔥🔥

I really appreciate Ibrahim going out of his way to get my order shipped out early. That kind of effort doesn’t go unnoticed, and it made a big difference for me. Thank you for the excellent service and I’ll definitely be ordering again!

For starters, I really love their products  however the customer service is not good at all. I ordered an item a beanie they sent the wrong color and then wanted me to pay to send the the beanie back to them and they would send a new one. You all sent the wrong color I requested green you sent black and why should I pay for that. I then send all the information that they requested the picture, the order all this and then they stop responding. I’ve sent them over six or seven emails and now they not responding. I spent a lot of money with this company SMH. I don’t get it. —- Update 3/4/26 Received a call from Abraham, the owner apologizing for the lack of response and immediately within an hour took care of my order. In addition to show goodwill because I’ve been a long time Customer added a few gratuitous items in the box and as of 1:04 PM, it is in the mail on the way to me. Thank you for improved customer service.