ValabasasReviews of valabasas.com

To whom it may concern I purchased a pair of jeans that needed to be returned back for another pair of jeans. I received a gift card store credit which I was ok with because I were able to purchase another pair of jeans same price however this company canceled my order and I never heard anything back on my order. No direct number and no updates on emails about my order this is ridiculous and disheartening because this was my son’s senior picture outfit he was looking forward to I don’t know what else to do but I’m very piss off because I emailed them everyday, so I wanted to write a poor review on this company. Please respond back

Over two weeks ago, I purchased an item from Valabasas, and it was never delivered. I was later informed that the delivery had been rejected and that the item would be returned. Since then, I have repeatedly contacted customer service through email, live chat, and social media, but I have received little to no response. The tracking now shows that the item has been returned, yet I have neither received my order nor a refund. The lack of communication and customer support has been extremely frustrating and unprofessional. At this point, I am requesting that Valabasas either reship my item immediately or issue a full refund without further delay. Based on my experience, I would advise potential customers to be cautious before purchasing, as resolving issues appears to be very difficult once an order encounters a problem.

Do not order from this website! Merchandise was stolen from someone in the Memphis warehouse but they blamed it on UPS! Did not receive a refund my order was almost $200 they only gave a $100 gift card .. who wants a gift card when u don’t know if whatever u order will even make it. I’m pretty sure they will be having a class action lawsuit soon

Worst people ever the fact that you can’t return or exchange items for sales makes this company a whole scam. I would stay as far away as possible from them spent 250$ on some sales items I grabbed the wrong sizes and wanted to size down and they said all sales items are final sales.

Un nouvel avis négatif puisque apparemment après 6 mois de démarches, de messages, de mails et d'avis négatifs ils ne sont toujours pas capable de m'enlever de leur base de donné. C'est vraiment incroyable d'être aussi incompétent que ça.

I.T. NEEDS TO FIX YOUR WEBSITE

I ordered my grandson a Jean jacket weeks ago and still don’t have it no delivery confirmation or anything I got two emails when they received the order and when it shipped nothing after that I deleted the messages hoping I’d receive a few more emails but nothing I even sent two emails still nothing I might have to dispute the claim but I don’t want to have to get another debit card smh

Ordered a size 38 in pants. I took pictures and sent emails and messages online and showed them the sizing is off. Talked to a guy from there on TikTok live and he said they would check messages and never did. But said he seen my comments about the pants sizing. They say 38 but they are way smaller. So I took pictures wearing a 38 and 36 in other jeans. And showed them theirs didn’t fit right . But now I haven’t got any messages returned or my money back. After I made comments on TikTok they put to size up on one. That would have been great information to put in the website before people. They are just taking peoples money at this point. And bad customer service . Prime example, look at the reply they sent. The pants you sent me aren’t a 38 that’s the issue. So not my fault it’s yours.