VagaroReviews of vagaro.com

Easy Scheduling...Check in and Check out. Nice layout, easy to maneuver.

Be careful, cancelling this subscription it is very hard, the button on the website just asks you to call them, cancellation department funny enough never around, and never return your call. In the end I had to cancel my bank card to stop the payment.

Miriam was helpful and made the import very easy. Always on hand to help. Thank you

Excellent service from start to finish

Vagaro has always been there to help answer questions, take requests for new features and great system for reporting!

Nice and easy and does everything we need it to do

1. Customer service is not trained. 2. Customer service told me I had a contract and even if things were not working I still have to pay that's too bad. (this was over the phone) 3. Clients complain about issues EVERY SINGLE DAY 4. We have people show up with no appointment then show us their confirmation but when we look in system there is ZERO record. 5. Any issue that comes up their answer is delete the software are reload. There is no actual tech support. They do not want you linking to them but have your clients book directly with their app and not your own website. 6. If a client makes a false dispute no matter how much documentation you have you will pay Vagaro a fee anyway. 7. Want text marketing? Great they will charge you then tell you that you have to wait 3 days. They tell you this after you are charged and you can't undo even if you call immediately. 8. Their software is not SEO friendly. 9. If you like wasting your time and want a migraine then they are perfect for you. 10.. AVOID MAKING THE WORST BUSINESS DECISION OF YOUR LIFE---DON'T USE VAGARO For reference I have given them every opportunity. I have logged over 90 hours of calls and over 100 emails trying to get resolution. This is between end of June 2023 and end of February 2024 for reference.

Liam has been fantastic help through the whole process, nothing has been to much trouble making sure that everything transfers over smoothly from the old system. Great service so far very inpressed.