VagaroReviews of vagaro.com

Great Customer Service!

I've been using Vagaro since launching my solo esthetics business four years ago, and it has been an essential tool from the start. Before I even had a website, Vagaro made it easy to book appointments and manage my schedule. In many of the professional groups I’m part of, I often hear complaints about other platforms favoring clients over business owners in disputes. While customer satisfaction is important, businesses also need fair support—and Vagaro understands this balance. They prioritize both clients and business owners, ensuring a more equitable experience. I highly recommend Vagaro to any business owner looking for a reliable booking platform.

Vagaro is an easy booking system to use and they have lots of features. I like the memberships, the no show fees, the waitlist and many other features. However there are a couple of points that I feel let them down. They have a “forum” where customers can suggest ideas for new features, but it feels as though they get ignored, I have not seen any of the top voted suggestions noted as “under review” or actually changed. There are lots of very good suggestions on there and it’s a shame that they don’t get noticed. Which is why I actually decided to leave this review, in the hope that they can make a change and listen to their customers. Also, their email marketing is very basic, I find that my emails aren’t really being sent, I think Vagaro would benefit from integrating with the likes of Mail chimp, constant contact, canva etc so that we can get better insights & designs.

Great system. Protects me from no shows by getting the clients credit card. Different colors for different services on the calendar or different therapists in the same office. Very reasonable price for the software that you get.

The team at Vagaro are very helpful and prompt in responses when there are questions that you have but don't know where to ask. The platform performs great and is easy even for clients that struggle with technology. All of the help they give with advice and marketing your business has been gold. Really Great Platform and I recommend to all therapist I meet that are starting a business of their own.

Vagaro is the best operating system available for spa's period

Estera from Vagaro, our website developer, has been fantastic to work with, communication has been excellent and she really caught our vision and how we needed our website content to be portrayed. Thank you for a seamless experience!

I've been using Vagaro Pro for quite some time. while there are many programs out there now for Hair stylists and i have tried many, I always come back to Vagaro. They know what we need for ease of use in our Industry.