VagaroPowerful tools to fuel your dreams and grow your business Join thousands of salon, spa, and fitness businesses saving time with Vagaro's all-in-one platform. From online booking to business management, we help you scale and grow seamlessly! Try for Free Get paid instantly and securely Enjoy transparent, low credit card processing with no hidden fees. Choose from flexible options like Tap to Pay on mobile or the sleek PayPro Mini. Vagaro’s POS system ensures quick and seamless checkouts on any device. Optimize your time and streamline operations Whether you run a single storefront or multiple locations, Vagaro simplifies managing employees , tracking sales, and providing advanced reporting—making your life easier every step of the way! See what our business owners have to say “I initially joined Vagaro for booking, but continued because of Vagaro Capital. I don’t think I could have grown so fast without it.” OC Thomas Owner, Rich in Flesh Tattoo Livermore, CA “It’s a full business solution. It does everything at a glance. All of our appointments, all of our sales, all the inventory– it’s all there.” Kati Donati Owner, Primp Skin Studio Santa Rosa, CA Simplify your business operations today Set up your account in minutes and join over 87,000+ businesses already growing with Vagaro! Try for Free
Vagaro (vagaro.com) has 683 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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David E.
I’m so happy with the service Vagaro has provided. The free website Estera created for me is amazing—the quality is outstanding!
Response from VagaroNov 17, 2025
Thank you so much for sharing this! We're thrilled to hear you're loving the service and that the website Estera created exceeded your expectations. We’ll be sure to pass your kind words along to the team!
Consumer
Mariam was absolutely incredible — so kind, patient, and helpful! She resolved all my issues, guided me through the platform, and made sure I felt completely confident using it to its fullest potential. Her service was outstanding, and I’m truly grateful for how easy and enjoyable she made the entire experience. I’m so happy to have joined Vagaro — thank you, Mariam!
Carrie Ann W.
Switching from another booking system was so easy, the customer support has been second to none from day one. I initially just wanted the booking system however now have my website and payment system through Vagaro too. Easy to navigate on a range of devices.
Response from VagaroNov 11, 2025
Thank you for sharing your experience! We’re so glad switching to Vagaro was smooth and that our support has been helpful from the start. It’s great to hear you’re enjoying the booking system, website, and payment tools across all your devices!
Jessica P.
Summary: horrendous customer service; binding contracts unbeknownst to customer; big fees; consistent bugs on platform never fixed. Find out more: I was a happy customer of Schedulicity for several years for my lash business. In April 2025, Schedulicity merged with Vagaro, and therefore my business went with it. I was sent a link to merge, and upon going through the steps, was prompted about a "card reader". Big red accept button at the bottom, no other option. Completely unbeknownst to be, accepting this step put me in a 12 month contract with Vagaro. If I break this "contract" (which I have because they are incompetent as a company), I will be charged $140 for the hardware. Pardon me? Something I never wanted, have NEVER used, is costing me? And I'm not even allowed to return it? Not to mention, when I received the hardware, there was zero instruction on how to use it. No papers in the box, no email, not a word. Stupid. When my business was transferred, so was credit card information. This would've been amazing if they would have warned me about pre-authorizations for my clients. Due to the absolute lack of a heads up, clients were seeing a foreign authorization on their accounts, causing panic and cars cancelling. This, is turn, makes ME look shady as a business owner. I was mortified. I used Vagaro for 6 months, and although I made several calls to customer service, issues persisted. 6 months of use and I STILL had clients who occasionally could not see my business listed, and then couldn't see any of my availability. This is the ENTIRE point of a scheduling system!! My waitlist also never worked from day one. When I finally canceled yesterday, I was charged a full month on the same day and was refused a refund. So now I am YET AGAIN paying for something I don't even have access to! What an absolute joke of a company. I beg you to take your business elsewhere.
Response from VagaroOct 27, 2025
We appreciate the opportunity to clarify. When redeeming the free card reader, users are not required to click “Accept.” They can exit the screen if they do not wish to redeem the offer. The agreement terms state that accepting the free credit card reader comes with a one-year agreement with Vagaro Merchant Services and that the hardware cannot be returned. Vagaro acquired Schedulicity, and announcements were made during the transition period to inform users as data was transferred. Vagaro is a monthly subscription, so to avoid future charges, accounts must be canceled before the next billing date. Our support team is available 24/7 at vagaro.com/pro/contact for further account or billing assistance. Thank you for sharing your experience with us.
Jamie
Please do not use this app if you're a chiropractor. I'm being charged £100 to leave due to getting a "free" wisepad, even though it doesn't work. They said I can reboot and then it will be refreshed, so I can connect to stripe. But this doesn't work. Communication is poor, no app should be this slow to load, website loading is extremely slow. It's the same layout and problems as 7 years ago when I used in another job.
Response from VagaroOct 24, 2025
Thank you for your feedback. The WisePad device is offered as part of a promo that includes a cancellation fee if the account is closed before the 1-year term, as stated in the agreement. Our team can help troubleshoot connection issues if needed. Please contact our 24/7 support team via phone, chat, or email at vagaro.com/pro/contact for direct assistance.
AL
I wish the system would move faster. Sometimes it lags and the client is waiting
Response from VagaroOct 23, 2025
Thank you for your feedback! We’re sad to hear you’ve experienced slow loading times. You can always check status.vagaro.com for real-time system updates and performance information. If the issue continues, our 24/7 support team is happy to help troubleshoot via phone, chat, and email at vagaro.com/pro/contact.
Vaw
This system works great if you have no time constraints, endless patience and are based in the US. If you are a UK-based business, and looking for an efficient booking, payment and data management system, this may not be for you. I would certainly NOT recommend this for any chiropractic clinic. This is the slowest server I have ever used (compared to practice hub, Jane, and Zoneee). The loading time is up to 10 seconds PER PAGE. Want to quickly click away from your notes? Careful theres no autosave function. FREE READER? Careful, the one we got never ended up working and couldnt be connected to the system and it locked us into 12 months with vagaro. Support? Again, you'll need patience. The replies by email are slow and call wait times even more painful. Want to get hold of your patient data? Sorry. you'll have to individually download every single note you ever made, manually, in HALF SPEED, because you guessed it - 10 second load time per page. And even then, half the data from the previous page is still there, so lets RELOAD because the wrong notes are on the wrong client profile. You think its pretty cost effective but loads of add-on features rack up super quick. Another note, permissions feature needs WORK. So much you still cant do even as an 'admin'. Flip, this has been exhausting and glad to be leaving once i've spent 6 months moving all my data on my own. Cheers. App for mobile was surprisingly efficient though.
Response from VagaroOct 21, 2025
Thank you for your feedback. 💜 Vagaro is available in the U.S., U.K., Australia, and Canada, offering scheduling, payment, and client management tools for many industries, including chiropractic care. While hardware options vary by region, our support team is always available to assist with setup or performance optimization via phone, chat, and email at vagaro.com/pro/contact. Users can export any data they wish to retain directly from their accounts. Vagaro continues to evolve globally, with regular system updates and improvements designed to enhance speed, functionality, and user experience across all regions.
Abi
Vagro have been absolutely amazing in helping me set up my business. From the very beginning, their team has been so supportive, creative, and genuinely caring. Nothing has ever felt too much trouble — they’ve guided me through each step with patience and brilliant ideas. Their attention to detail, professionalism, and willingness to go above and beyond have made such a difference. I honestly couldn’t recommend Vagro enough — if you’re looking for a team who truly care and bring your vision to life, they’re the one!
Response from VagaroOct 20, 2025
This makes us so happy to hear! 💜 We’re thrilled our team could help you set up your business and be part of your journey. Thank you for the wonderful feedback and for recommending Vagaro!
