Vacation WiserVacationWiser.com the premier Travel Now; Pay Later solution. Enjoy the convenience of easy payroll allotments and no finance charges. Offering up to 12 months to pay. Monthly reporting to the credit bureaus designed to build your credit history. VacationWiser.com a full service travel agency and your one stop financing solution!
Vacation Wiser (vacationwiser.com) has 182 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Activities & Tours · New York, New York
Excellent
Activities & Tours · New Rochelle, New York
Excellent
Activities & Tours · New York, New York
Excellent
Activities & Tours · New York, New York
Excellent
182 approved reviews, newest moderated first
customer
I’m very happy with you
Response from Vacation WiserJul 19, 2021
Thank you for taking the time to leave a review. I am glad you are pleased with our services. We take pride in providing fun and affordable vacations for our customers.
customer
I GREATLY APPRECIATED ALL THE EFFORT AND ASSISTANCE PROVIDED BY THE REPRESENTATIVE. I FEEL HOWEVER THE VACATION PACKAGE SHOULD INCLUDE THE INCIDENTAL FOR EXAMPLE THE HOLD ON YOUR CREDIT FOR THE TIME OF THE STAY. IF THE INCIDENTAL IS $100 DOLLAR A DAY HOLD THIS AMOUNT SHOULD BE IN THE PACKAGE ALSO. YOU NEED TO INFORM AGGRESSIVELY INFORM THE CLIENT OF THAT AND THE AMOUNT. IT IS A VACATION PACKAGE. FOR YOUR CONSIDERATION.
Response from Vacation WiserJul 19, 2021
Thank you for taking the time to submit your review. We welcome all reviews, both good and bad. Your comment is appreciated. We try to provide all the information we think a customer would need on their trip. Information on deposits for incidentals or resort fees is very important for our customers. We need to ensure that we take the time to provide this information every time and not skip it because we are "too busy". Thank you for pointing this out.
customer
Excellent experience
Response from Vacation WiserJun 29, 2021
Thank you for contibuting your review. We welcome all reviews, both good and bad, but I really like the good ones. We take great pride in helping our customers plan a fun and affordable vacation.
customer
I have had a lot of problems with my trip time. I didn't like that I got my itinerary for my trip a week from the trip. I feel the itinerary should have came sooner at least two weeks ahead of time and I got another person's transfer's. My travel agent wasn't aware that they had changed my flight. After I spoke to my travel agent he was able to assist me and make the changes to my flight now I can schedule the transportation to the hotel. Thank you Jeff for your assistance.
Response from Vacation WiserJun 22, 2021
Thank you for your review. I am sorry we were not able to deliver a 5 star experience for you on this trip. We welcome all reviews, both good and bad, although I definitely prefer the good ones. However, bad reviews give us the chance to learn and grow. We fell behind on itineraries due to to the pent up demand for trips in June. We aim to deliver itineraries 3 weeks prior to travel. This gives customers enough time to review their trip and is late enough to include most travel changes. We are taking steps to ensure on-time delivery of itineraries by adding staff. As for the change in flights, we were not informed by the airline or tour operator of the change. Fortunately, we discovered it when generating the itinerary and were able to make a change to a better flight. It reinforces to us the need to generate an itinerary in a timely manner and to continue monitoring for changes until departure. We appreciate letting us know of your concerns and will use your feedback to improve our customer service. / Jeff Austin, GM VacationWiser.com
customer
Very fast accurate and affordable
Response from Vacation WiserJun 22, 2021
Thank you for your kind review. We appreciate ALL reviews, but I definitely prefer the good ones. I am glad we were able to deliver 5 star service and made the trip affordable for you. Have a great trip!
customer
Had a great experience working with your staff. Jeff is who began the process. He made sure to give me plenty of places to choose from when planning our trip to Orlando. Will definitely use the services in the future.
Response from Vacation WiserJun 8, 2021
Thank you for your nice review. We love getting reviews, both postive and negative. Customer feedback helps us improve. I have to admit, though, I really like the good reviews.
customer
Jeff Austin has went above and beyond helping me with an upcoming trip in such short notice....I have no complaints in all of my 3 trips!!
Response from Vacation WiserMay 10, 2021
Thank you for your kind words. We welcome all reviews, both good and bad, but we especially like the good ones. We love bringing FUN and AFFORDABLE trips to our customers.
ROBERT S.
Vacation wiser has helped me in many ways. From getting me to Miami for my last cruise since the pandemic to geting me to Cancun in a couple if weeks. It really is helpful when traveling. Thank you Jeff Austin and Vacationwiser.
Response from Vacation WiserApr 16, 2021
Thank you, Robert, for your wonderful review. We welcome all reviews, both good and bad, but we particularly like the good ones. We are so happy we were finally able to put together a trip for you. Enjoy Cancun!