Vacation WiserReviews of vacationwiser.com

I have been waiting for a refund for almost one year. Who do I contact for my refund?

Has anyone heard how we can contact someone for our refund of our money paid ahead of time??

I loved vacationwiser. I had some great trips using them. I’m very sorry to hear about their CEOs passing. I did however over pay 3k which was held as a credit on my account that I planned on using for my next vacation. I’m not sure how or if I’ll get a credit back now.

Vacation wiser turned off their phones and went out of business without telling their customers what was going on I feel that something should be done about this.

I was raised not to lie, so when it came to the actual trip, Maddy did her thing! She also went above and beyond. My issue is that there was no way of me knowing when my trip was paid off. So, I decided to call and find out how many more payments I had left. Low and behold I had overpaid by $985. Once I was told this I asked for a refund. This was in April and I still yet to receive my refund. I understand that things happen, but if you do not have the money, just say so. That may not be a lot of money to some, but it's a lot to me. Be transparent, honest, and matter of fact. I would have rather heard that they're going through a financial hardship, rather than they tell me that my money is on the way. When it really wasn't.

Not a good process at all. Took forever for responses. There is no portal to manage booking. I hope the experience improves.

I filled out the application. Explained what we wanted to do. We did all the fact finding and sent it to them and they ghosted us.

It would be great if the application button worked and I can complete an application.