Vacation WiserReviews of vacationwiser.com

So the travel agent was wonderful!! Responded to every text message and email with no problem at all. I specifically stressed the issue of having a person traveling with me on vacation who’s afraid of heights. I said to make sure we get the lowest level floor possible and to make sure it could be accommodated and if not we would have to do something different. Well we get there and we’re on the 10th floor! Had I known I could’ve planned better! So I spent unnecessary money purchasing another room that was a 10 minute walk from my hotel for the time we were there! I did not like that, because it caused my family to be split up!

I have not taking my trip yet. So I can’t give a full review until after my trip. But so far everything else to this point has been great!

The Unit looked exactly like the website UNTIL… Housekeeping did an awful job. Both bathroom floors were filthy with dirt and grit. The master bedroom had a bedspread that had visible stains all over it. I put this disgusting spread in the closet and went to Walmart for blankets for my family. The window seal in the master bedroom was filled with dust. The living room curtains had a cord across the top that wouldn’t allow the curtains to close properly. I wish I would have packed clothes pins so that the people from the beach could not look in. Oh and I really wish the email I received Day One for directives would have stated DO NOT LOCK THE DOOR KNOB. My family and I locked the door knob and got locked out of the Unit. I called the 800 number and I had to prove I had reserved this Unit because my name was not on the reservation. I had to search old emails to give them the travel agents name and number. This took 30 minutes and I had to wait another 30 minutes for a manager to allow my family entry. This happened within 2 hours of arrival. The trip was not a disaster. We had fun. Just wish it was cleaner and more towels, toilet paper and a trash bag was left in the closet for JUST IN CASE stuff.

They need to improve on there pricing

My first trip using vacation wiser. My expectations were high but I was let down by the representative and I always ended speaking to a manager. I plan on using the service again for another trip. Hopefully I won’t have the same representative.