Billy W.
Have booked 2 cruises over the last 18…
Have booked 2 cruises over the last 18 years and service has always been perfect. Changes and customer service is first rate. Never dealt with another company but Vacations to Go!
Vacationstogo is listed under Travel Agencies.
Vacationstogo (vacationstogo.com) has 112 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Billy W.
Have booked 2 cruises over the last 18 years and service has always been perfect. Changes and customer service is first rate. Never dealt with another company but Vacations to Go!
Christine
My first agent, Max Richardson, didn’t reply to my emails after booking. There is always a survey link, which I filled out honestly, and the president of the company Alan Fox called me and was very apologetic. I then worked with Devan King for several trips and she was beyond fantastic, especially searching out discounts and accommodating when I called with price drops. I gave her great reviews and then she got promoted so she can’t book cruises anymore, sadly. I was moved to Vanessa, who was on vacation while my final payment was due. Luckily, I called in and a manger processed it. Vanessa was shortly fired. Devan then referred me to a wonderful, very experienced agent, Fallon Lopez, who is extremely responsive even in her time off! Be proactive in choosing who you work with. If you just accept whoever answers your call, you may end up with a new/poor employee. A lot of these reviews are showing people didn’t do their research about their cruise or understand dynamic pricing. If your preferred agent is off work today, call customer service and a manger will help you. Always complete the survey!! They do read those and adjust staff accordingly. You’re never going to get a bottle of wine in your room like a small travel agent would give you. That comes out of their commission and VTG reduces the price of your cruise instead.
Victor B.
I have booked 7-8 cruises with vacations to go I have nothing negative about. i have used a umber of agents and what great service.I am now working on another cruise and needed to callwith some questions and even though i havent booked yet GREAT SEVICE
Ulf J.
Mr Jeremy Caplan at Vacations to go proved to be a very friendly, helpful and proffesional gentleman. He handled my requests perfect and I will for sure contact him again for my next cruise. Thank you Jeremy.
Catherine D.
Don’t understand why some of the other reviewers have found Vacations to go falling below standards. I have used them twice and found them brilliant. This time Thomas Kaminski was so helpful, always replied promptly and has gone above and beyond to make the booking process as easy and trouble free as possible … 5 stars from me!
JRed
Incredible service. We had several requests and changes and Annie Duffy really went the extra mile to make sure that we found the right cruise and got the best deal. And she made every step very easy. Highest recommendation. Also this was my first experience booking with Vacations to Go. Very easy, integrated with the cruise line, and great prices.
Cruiser
We love Vacationstogo.com! We've booked several cruises with Ryan Holland, Master Cruise Counselor. US and Canada: 1-800-338-4962 ext. 7395 Ryan is very prompt in replying to our emails and calls and goes out of his way to make certain our cruise vacations run smoothly and are affordable. There's a total of four couples who travel together and Ryan takes good care of all of us. We have never had a problem. Another thing I like about Vacationstogo.com is the best prices, discounts and promotions offered. Ryan is top notch in searching for the best deal and promotions.
BluSky C.
This site is fantastic, without a doubt, the best tool for a Solo Traveller. It is the only place where you can find thousands of Cruises listed in their actual price, no stupid Twin Share BS. It is marvellous what not seeing Single Taxes does when booking Cruises. You can make up your mind without constantly doubling the price and decide if a price is so cheap that it is worth it. I didn't even get Nickle and Dimmed with extra costs the way the bloody "cheap flight" websites do. I can not understate how rare that is I booked a Carnival Cruise through them and would do it again in a heartbeat.