VacationstogoReviews of vacationstogo.com

Ahora inventaron LA TARIFA PARA RESIDENTES, otra buena idea para cuando consultas por el precio de un crucero te suben la tarifa para los que no cumplen con el requisito

The issue is I can't won't even provide viewing of the cruises available until they have my private information. After reading the reviews here and elsewhere with so many negatives, and some positives, they sound too hit and miss to have earned my private information just to be able to see what they offer. It's ridiculous and no way to to business when there are so many competitors.

We cruise a lot and over the years have checked to see if I could get the cruise cheaper than we can in the UK a complete waste of time have always been more expensive I am giving up on them.

They claim to provide massive discounts, so I tested if this was true. I compared a couple cruises from their site to one I trust and have used often, the prices were the same. I hate these kinds of tactics.

We were charged extra $1500 without our permission, and zero help from their customer service. Do not book through Vacations To Go. Find your cruise and then book through the cruise ship company directly. It's the same price. We booked from Vacations To Go and were upgraded to a higher priced cabin without our knowledge. By the time we realized what had happened, they had our deposit and the original cabins we wanted were not available for the price they quoted. For their illegal action, they gave us $100 on board credit. No refund no waiver of cancellation fee. We would have taken onboard credit in equal value of fraud, but the best they can do is %10 from our next booking. Thanks but no thanks. Don't book through Vacations To Go.

Useless. My mom and her siblings were going on 16-day Transatlantic Princess cruise. My uncle, who always books cabin for only himself, got sick and could not go about a week before the cruise. I called Princess to see if I could take my uncle's place since the cruise was paid for. They told me it was too late to switch names which policy in itself is a weird since Princess was still booking the cruise. They told me to contact Vacations To Go and talk to the agent my Uncle booked with. I thought great; the agent will fight for me to get the cabin switched to my name. The agent did not fight for me and told me the cabin could not be transferred to my name, and my Uncle would only be able to get his taxes back, but he had to cancel the cruise. The next day I had an idea: Instead of transferring the cabin to my name, why don't I try to be added to the booking by paying for myself as the second occupant of my Uncle's cabin. I thought since my Uncle had booked single occupancy, I would pay much less as the second guest than what my Uncle had paid. I called Vacations To Go and they told me my Uncle had paid for a double-occupancy cabin (Why a double-occupancy, I don't know because he always books a cabin just for himself), and I would only have to pay the taxes on the cruise to be added to the cabin. Great. I will pay the taxes, be added to the cabin, and then my Uncle can cancel, and I can go on the cruise for just the cost of the taxes. Well, my Uncle had just cancelled the cruise before I called, and Vacations to Go did nothing. I had my Uncle's cruise reservation, but I had zero idea he had paid for a double occupancy. Vacations To Go knew he had paid for a double occupancy, so why didn't they suggest adding me to cabin booking when I first called? They are supposed to be the cruise experts, and I bet this type of problem does arise quite frequently. If the cruise line won't let you change names and is still booking, then suggest adding an individual to the cabin, especially if the cabin is completely paid for and the new guest would only pay the cruise taxes. I am missing out on 4K+ cruise because Vacations To Go would not fight for their customers, and they are also completely incompetent on cruise policies. I felt like they had gotten my Uncle's money and that was that, and they didn't want to help solve a common problem that had a simple solution.

Best if the wound go of business! We bought the sosalled insrucnce what a JOKE !

Very unprofessional! The customer service alone is the reason not to go. A bunch of kids running the place. It appears you can skip booking through them and save a lot of money as well.