VacationstogoReviews of vacationstogo.com

We live in the UK and use VacationsToGo when booking Cruises. I received a full refund when a Cruise was cancelled due to Covid and UK was in lockdown. I was surprised how the process of refund was straight-forward when other travel companies created barriers and delays. Recently, My mobile was stolen, including all cruise Ship professional digital photos, after leaving cruise Ship enroute to Home. Unfortunately, there was no backup and initially, the Cruise company was not helpful in sending the photos and did not have the technology to enable this. The Executive Chairman of VacationsToGo took ownership of the problem and one of his experienced members of the team were able to escalate problem and we now have the photos. VacationsToGo have supported us throughout our cruising and I would like to commend Cynthia and Alan and pass on our thanks for a job well done.

I don’t understand all these negative reviews about Vacations to Go, I have always had excellent service first from Miguel Conner and now Evan Rosen, they couldn’t be more helpful!

I booked a last minute Mediterranean cruise for 2 from NZ. Vacations to go were extremly helpful as we were working in different time zones. They enabled me to change and add an extra person to the booking 1 week out. I would use them again anytime I booked a cruise offshore. Livi Duran was lovely to work with.

Excellent service, great prices, and constant communication with my agent Zoe Felder, and when Zoe was unavailable (her day off) I spoke with other agents who were just as responsive. Jose Rodriguez was super kind he printed out my luggage tags for me and helped me understand how to navigate the Princess app. Great company I look forward to working with VTG for my Singapore vacation next year.

My agent, Alessia Silva at extension 7063, was absolutely wonderful to work with. When my cruise line canceled an upcoming cruise, she carefully followed RCCL’s instructions on how to book a new cruise and get full credit for what I’d paid. She even called them several times during the process. While she was preparing my paperwork, she found a cheaper price and saved me almost $1,000! I highly highly highly recommend her as a caring agent who will always go above and beyond your expectations.

The most friendly and helpful travel company I have used. We have had over 7 cruises from them with no problems, unlike Opodo!

We have used Vacations to go for the last 3-4 years .. and service is super .. and they have better prices than the cruise lines .. I recommend for my friends and family .. I have 2 cruised booked for 2024 .. Salutes from Denmark

I've booked vacations with them in the past and have one currently booked now. We've had excellent customer service, the prices are excellent, and their website is really easy to navigate. I like that they partner with shoreexcursiongroup which we've used several times to book cruise excursions at a much better rate than the boat offers