VacationstogoReviews of vacationstogo.com

I booked a resort package and paid for flight only with plans to pay for resort later. The flight with Alaska airlines changed their schedule a few months before flight. As per Dept of transportation I am entitled to a full refund. Vacations to go is refusing to refund my flight. They are giving me a lot of pushback and arguments. THEY ARE BREAKING THE LAW. I will never book with them again. Fraud. Inow will contest this via my credit card. Travellers beware !

Terrible website....makes no sense. Choose 6 things to narrow it down and they give you 100 trips but with no information other than temperatures and how to get to the port. Maybe its a "show up and see where you go" type of trip?? Lol. Will look elsewhere

Vacationstogo 𠆤 company is simply a scammer and rogue organization company. I booked a trip to the Mediterranean on April 16, and the company charged me more than 400 dollars for marriage. Then I complained to them. From employees to managers, they all excused and cheated. I had to formally write to BBB to complain about them. It's very despicable and shameless!

Vacations To Go entered incorrect passenger information to push my booking through, took my payment, and a week later I was told the cruise line was cancelling a room due to a policy that should have been addressed upfront. The cruise line took responsibility for 50% of the error and VTG refused to take the other 50%. Not a trust worthy company, they do not do business in good faith. VTG being a 3rd party booking for cruises is not worth it, in the event of a concern you always have to have your vacations to go agent on the phone when talking to the cruise ship and then they over talk you and try to explain the cruise ship that they did this and that they’re in the right. Don’t be dumb like me and book with vacations to go. Book directly with the cruise line. After only reaching out to company president Mr Fox Did VTG finally do the right thing. Things were resolved.

Be very careful of booking with vacationstogo, I did try their vacationstogo booking process by dialing the 1-800-338-4962, I gave the agent the fast deal #, the agent responded that it is no longer available, my next option is to book directy at the cruiseline website and it was seamless and quick and lots of available spots for the stateroom that I wanted. I will rate vacationstogo a negative zero.

​For nearly 20 years, my family and I have been loyal customers of Vacations To Go. We had numerous successful bookings and valued our relationship with them—until our most recent trip to Australia and New Zealand with Carnival. ​The Issues: ​Failed Intermediary Role: During the booking process and upon boarding, the information relayed by our agent was inaccurate. As the intermediary, we rely on them for factual details, and their failure to provide correct information caused significant issues during our vacation. ​Lack of Accountability: When we returned and attempted to disclose these problems, we weren't met with a resolution. Instead, we were ignored. It took over a week of reaching out before we received a return call. ​The "Blacklist": We finally spoke with a corporate representative named Megan, who informed us that the company had "corporately decided" to no longer allow us to book with them. The reasoning provided was a dismissive script: they claimed they might not be the "best service provider" for us. ​Conclusion: After two decades of a gainful financial relationship, to be effectively blacklisted and dismissed without a real explanation is incredibly hurtful. It is clear that Vacations To Go values ease of transaction over long-term customer loyalty. If you encounter a problem with your trip, do not expect this company to be loyal to you—expect them to show you the door.

This company never answer your question. they give an answer but don't come to the point; they turn around even the manager !!!!!!!

If there was a zero rating I would give it. Quoted a price told them they were 3k to high the cruise line was 3k cheaper 24 hrs later they matched price they will try to rob you beaware a real scum company they are lk car dealers always looking to screw customer