UtiliraReviews of utilira.com

I decided to return the product I bought. Customer service response was quick and the situation was handled completely to my satisfaction.

I was disappointed with the product; it did not perform for me as shown on the advertisement. I complained also about the packaging of the product and that there was no directions as how to use it included. I received immediate response and an offer for a full refund. I’m very impressed with the customer service, respectful attitude towards me and their prompt response in addressing my issues, as well of course the promise of a full refund.

The items displayed in the ads are many times smaller than what you receive. Non-existent communication with the company to the point I wasn't sure if I had been scammed or not.

My return request and refund was handled professionally and competently by Durian. He was very helpful. However, my reason for the refund was that the product that was sent to me was not what the company is advertising. It is a much cheaper and inaccurate version manufactured in China. My recommendation is that head office order the product to see what it gets.

I ordered the peelers and they do not work at all like in their ad. I emailed and asked if I could return them and get a refund. They emailed me back and said that they would give me $14 when I paid $40 CAD and said if I returned them I would have to pay freight for them. I DO NOT recommend purchasing anything from this company.

I emailed regarding my situation and she took care of it she give me back and let me know everything was taking care I will receive an email and thanks

Thank you for handling my refund in a timely matter, I appreciate the communication with Julia, she,replied and answered when I asked questions and I appreciate it. I would definitely order from them again. Thank you so much☺️ Regards Sherrie

Placed an order and sat on an email confirmation of an order for a week. Emailed them asking status, no response. Waited a couple of days, contacted them to either cancel order or provide tracking number. Got a tracking number and for over a week, tracking still says no order found. Have contacted twice, no response. Sent email to cancel order and refund credit card. It is now June 1